Senior Workplace Investigator

Senior Workplace Investigator

Salary

$126,972.96 - $159,190.89 Annually

Location

Boston City Hall - 1 City Hall Sq

Job Type

Full-Time

Job Number

2026-00219

Department

Human Resources

Opening Date

11/05/2026

Closing Date

1/4/2027 11:59 PM Eastern

• Description
• Benefits

Overview

Under the supervision of the Director of Employee Relations, the Senior Workplace Investigator completes timely, thorough, fair, and impartial investigations of concerns involving potential violations of City policy, applicable collective bargaining agreements, or other workplace standards.

Responsibilities

• Investigates allegations of City of Boston policy violations (including bias-based conduct, sexual misconduct, workplace violence, and other unprofessional conduct), non-compliance with collective bargaining agreements, or violations of other workplace standards by interviewing the subject(s), reporter(s), and any witnesses; reviewing relevant documents or other evidence; conducting background factual and/or legal research as necessary; preparing reports that present findings of fact, credibility determinations, analysis of issues and evidence, and recommendations for corrective action and training; conducting briefings with relevant leadership; and issuing and documenting determinations and final investigative reports.
• Performs difficult and complex factual, policy, and legal analyses and research.
• Works closely with the Training and Development team, developing educational programs to proactively address workplace issues and increase compliance with City of Boston policies.
• Develops trust, rapport, and strong working relationships with the Offices of Human Resources and Labor Relations and leads in other City departments.
• Promotes and encourages a positive environment while working respectfully and effectively within and for highly diverse workers at all levels of the organization.
• Prepares and maintains a weekly summary report of the status of all investigations.
• Supports the Office of Human Resources in writing reports as needed.
• Performs related work as required.

Minimum Entrance Qualifications

• Three plus (3+) years of progressively responsible experience conducting impartial fact-finding investigations in the employment context, establishing familiarity with the requirements of labor law and employment law.
• A Juris Doctor degree from an accredited law school is preferred.
• Demonstrated experience in conducting mediation and/or other dispute resolution processes is preferred.
• Demonstrated ability to work effectively with employees from a wide variety of backgrounds and identities, discerning systemic issues that surface during the investigative process.
• Ability to effectively communicate and make recommendations regarding any systemic issues identified.
• A high degree of empathy is balanced against an ability to provide direct feedback and confront witnesses with difficult information.
• Ability to exercise objectivity, confidentiality, and discretion with highly sensitive information.
• Effective communicator orally and in writing.
• Ability to exercise good judgment and focus on detail as required by the job.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: Non-Union/MM2-13

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov