As a Senior Vendor Manager within the Home & Lifestyle business, youll shape the future of your category while driving business growth and delivering exceptional vendor and customer experiences. Owning the P&L for a major category, youll be responsible for topline growth, profitability, customer experience, and managing key vendor relationships. This dynamic role requires you to develop and execute strategic plans that expand product selection, drive operational excellence, and improve vendor terms, all while driving improvements for our customers.
Your analytical skills will be critical as you dive deep into business performance metrics and industry trends. Youll lead long-term Joint Business Planning, own complex negotiations, and identify growth opportunities while finding creative ways to reduce costs. A key aspect of your role will be defining and prioritizing meaningful ways to delight our customers, contributing to the development of new programs and features that improve both the shopping and selling experience on our platform.
Collaboration is essential in this position, as youll partner with cross-functional teams including Supply Chain, Finance, Advertising, Marketing, and Customer Success to drive initiatives spanning the entire business. Your leadership will extend to mentoring and developing team members, fostering a culture of high performance and innovation. As a strategic thinker, youll translate data into actionable insights, make high-impact decisions, and ensure were well-positioned to meet customer needs throughout the year, especially during peak seasons.
Key job responsibilities • Define the vision and business strategy for the category and KPIs for measuring results • Manage category P&L and develop plans that drive long term revenue and margin improvements for the business • Develop vendor relationships inclusive of terms negotiations and growth focused initiatives • Identify process improvements, drive broad adoption, and provide an unparalleled customer experience • Devise clear frameworks for making day-to-day decisions • Lead execution of projects including building project plans • Drive commitments from internal teams including Marketing, Advertising, and Category Management • Dive deep into inputs and understand the downstream impact of changes to pricing, selection, and convenience.
A day in the life As a Senior Vendor Manager, you will have accountability for the business results for your categorys vendors. During a typical day you may find yourself negotiating contracts and working on a Joint Business Plan, working with another vendor and stakeholder teams on expanding selection and finalizing promotion plans for an upcoming event. Diving deep into metrics for your category to prepare for weekly business reviews, working with cross functional teams developing and implementing a new product feature. Among other initiatives you would be developing and growing vendor relationships, driving sales and margin improvements, and creating best-in-class customer experience.