Highlights
Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing. Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field.
Numbers & Facts
| Location | Walker, MI |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 1995 |
| Website | http://www.custom-it.com/ |
Description
We are looking for an experienced UX Researcher with 5+ years experience to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.
Requirements:
Skills & Qualifications: 5+ years of experience with UX Research.
Requirements:
- Plan and execute qualitative and quantitative user research using an array of research techniques
- Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs
- Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
- Synthesize and present research findings in context
- Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
- Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
- Ability to accurately scope research initiatives by collaborating with stakeholders
- Leverage existing data and ability to tie insights to analytics
- Work in a SAFE Agile environment, coordinating projects by sprints
- Ability to work effectively both individually and as part of cross-functional teams
- Effectively manage vendor partner relationships ensuring that output meets internal expectations
Skills & Qualifications: 5+ years of experience with UX Research.
- Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field
- Solid understanding of wireframes, storyboards, user flows, process flows and site maps. Experience with research, design, and AI tools Solid grasp on Human Centered Design.
- Expert written and verbal communication skills and attention to detail
- **Portfolio demonstrating your expertise and ability to articulate your process
- Positive attitude, collaborative spirit and openness to giving and receiving feedback
About Company
Custom Business Solutions, a Certified Woman-Owned Business Enterprise is a leader in information technology consulting and professional services specializing in the Southeastern Michigan and Mid-Michigan markets. Custom was founded in 1995 with two major goals: Develop long-term satisfied client relationships Develop long-term satisfied employee relationships
We solve our clients' business problems with solutions that create results commensurate with client expectations. We deliver these solutions in ways that make it easy for our customers to do business with us! Custom excels at the rapid implementation of business application solutions allowing us to deliver immediate value to our clients.
CUSTOM offers a wide variety of service options designed to provide our clients' flexible solutions and support. Custom provides skilled professionals with solid experience creating immediate value. Our company has developed a strong client base including industry leaders in insurance, healthcare, finance, accounting and public utilities.
At CUSTOM, we know the importance of talented people with the right technical skills. We understand being successful requires balance between exceptional interpersonal skills and technology. Taking these attributes into account, Custom is able to provide superior personalized service. This simple approach differentiates us from the competition. We call this the 'CUSTOM DIFFERENCE'.