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Senior UX Researcher: 26-01884

Akraya Inc.

Remote, CA(remote)

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JOB DETAILS
SALARY
$75–$95 Per Hour
SKILLS
Analysis Skills, Artificial Intelligence (AI), Content Management, Contextual Inquiry, Data Analysis, Leadership, Machine Tool, Metrics, Qualitative Research, Research Skills, Survey Design, Technical Recruiting, Usability Engineering, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Remote, CA
POSTED
23 days ago
Primary Skills: UX Research (Expert), Data Analysis (Advanced), Survey Design (Expert), AI Research (Medium), Content Moderation (Advanced)
Contract Type: W2/C2C Only
Duration: 6+ Months Contract (High possibility of extension)
Location: 100% Remote (#LI-Remote)
Pay Range: $75 - $95 Per Hour on W2
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Job Summary:
We are seeking a dedicated UX Researcher & Metrics Analyst, focusing on creating, delivering, and managing a measurement framework for Content Moderation and AI Critical User Journeys. The ideal candidate will enhance the existing Critical User Journey Framework, manage the UX Metrics program, and conduct qualitative UX research studies. This role involves in-depth work on validating attributes, defining measurement specs, executing surveys, and generating comprehensive quarterly research reports.

Key Responsibilities:
  • Develop and enhance the measurement framework for Content Moderation + AI Critical User Journeys.
  • Manage the content moderation UX Metrics program, executing surveys, creating quarterly research reports, and designing custom UX metrics.
  • Conduct qualitative UX research studies, including usability studies, contextual inquiries, and creating detailed research reports.
  • Independently define UX measurement frameworks and select appropriate measurement instruments.
  • Field, analyze, and report on surveys tailored to Reviewer Satisfaction and Tooling Effectiveness, alongside updating survey questions as necessary.

Must-Have Skills:
  • Proven experience in UX Research and defining measurement frameworks.
  • Expertise in survey design, fielding, and data analysis.
  • Ability to conduct usability studies and produce in-depth research reports.
  • Prior experience in UX research within content moderation platforms or AI-enhanced user journey optimization is highly preferred.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

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About the Company

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Akraya Inc.