The Charles Schwab Corp logo

Senior User Experience Designer

The Charles Schwab Corp

  • Westlake, TX
  • 4 days ago

    Highlights

    You will influence highly visible experiences used by retail clients and advisors, learn alongside an engaged design community, and help define what excellent trading experiences look like. Experience effectively integrating AI tools such as Copilot, Figma Make, MCPs, Vercel, or similar technologies into the design process to improve efficiency, deepen insights, and enhance design outcomes.

    Numbers & Facts

    LocationWestlake, TX
    IndustrySecurity and Surveillance
    Company Size1,000 to 1,499 employees
    Year Founded1971
    Websitehttp://www.aboutschwab.com/careers

    Description

    Your Opportunity

    At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

    We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

    Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

    At Schwab, innovative thinking meets purposeful design. Join a multidisciplinary UX team creating trusted web and mobile experiences that help millions of clients invest with confidence and own their tomorrow.

    The Senior User Experience Designer (individual contributor) will design high-impact trading experiences across Schwab.com and Schwab's iOS and Android apps. You will turn complex financial workflows into clear, accessible experiences, guide work from discovery through delivery, and raise the bar for craft across the product ecosystem.

    Why this work matters

    Your work will help millions of Schwab clients manage their financial lives with greater clarity and confidence. You will influence highly visible experiences used by retail clients and advisors, learn alongside an engaged design community, and help define what excellent trading experiences look like.

    Your responsibilities

    • Lead product design from early discovery through launch and iteration, turning client needs, business goals, and data into thoughtful solutions
    • Design cohesive interactions for responsive web and native mobile experiences, with careful attention to layout, typography, color, motion, and user interaction with the system
    • Simplify data-intensive trading workflows without losing the power and precision experienced investors expect
    • Use and evolve the Schwab design system, creating consistent, scalable patterns and components
    • Partner with product managers, software developers, researchers, content strategists, accessibility specialists, and business partners in an Agile environment
    • Facilitate problem framing and ideation, communicate a clear design point of view, and use rationale and storytelling to move decisions forward
    • Lead cross-disciplinary UX efforts, identify risks early, and help teams find practical paths through ambiguity
    • Champion accessible, inclusive, and high-quality experiences at every stage

    Your approach

    • Get to know client motivations, their goals, and the moments where complexity gets in their way
    • Balance progress with craft, learning through iteration rather than waiting for perfection
    • Build trust by setting clear expectations, inviting feedback, and adapting when new information arrives
    • Support teammates while maintaining strong standards for quality, consistency, and follow-through
    • Use various communication techniques to showcase work and persuade through rationale and storytelling
    • Focus on solutions while partnering across disciplines to keep projects moving forward
    • Leverage AI tools to augment and accelerate the UX process

    What you have

    • On your resume, please include a link to a digital portfolio of your relevant work; make sure to include any passwords required. Your portfolio should show how you solve product experience problems, work within established patterns, and bring interaction design, visual clarity, and user needs together across digital touchpoints. We are especially interested in the problem you were solving, the role you played, the decisions you made, and the impact of the work.

    Required Qualifications:

    • 6+ years of product design experience with digital products, supported by an online portfolio that shows your process and design thinking
    • 1+ year experience with touch-based mobile interfaces
    • Experience designing data-intensive applications, a background in financial services and ideally a knowledge of brokerage platforms
    • Deep knowledge of user-centered design, including research, flows, wireframes, interaction design, visual design, prototyping, and content specifications
    • Experience running design sessions with cross-functional teams
    • Experience designing accessible solutions and participating in accessibility testing
    • Experience collaborating in multidisciplinary Agile teams and facilitating cross-functional design sessions
    • Fluency with Figma and modern design systems
    • Experience effectively integrating AI tools such as Copilot, Figma Make, MCPs, Vercel, or similar technologies into the design process to improve efficiency, deepen insights, and enhance design outcomes

    Preferred Qualifications:

    • Strong communication, relationship-building, and self-management skills, including the ability to guide complex work with substantial ownership

    In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

    About Company

    The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

    The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.

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