The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Communicate with third-party administrators, brokers, and other external parties to collaborate on strategy, answer questions, explain decisions, deal with issues, build and maintain productive relationships, and respond appropriately and in a timely manner to service requests.