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Senior Trainer, AI Collective, Selling Partner Services- People Experience & Technology

Amazon.com Inc

  • Seattle, WA
  • 4 days ago

    Highlights

    This is a delivery operator and force multiplier who makes training stick by owning the room, building facilitation capacity across the business, and creating the conditions where people learn by doing. The Senior Trainer will be responsible for leading train-the-trainer sessions for business AI champions, with measurable impact on training amplification and force multiplication of learning and adoption.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The AI Collective is the unified AI learning and enablement organization within Amazon"s Selling Partner Services (SPS) and PXD PMO. We serve 18,000+ employees and 45,000+ associates with a singular mission: build the workforce of the future through evidence-based, signal-driven programming that keeps pace with AI innovation.

    We are not a content factory; we are a signal-to-action engine. We build training only when business signals confirm the need, we measure whether it moved the needle, and we retire what didn"t. Our operating model runs on three imperatives: feedback-driven programming, scaling through systems rather than headcount, and business transformation.

    We are seeking a Senior Trainer who can own live delivery and facilitation across all proficiency levels, from foundational through advanced, while operating in a truly fast-moving environment where the AI landscape shifts weekly. This is not a traditional L&D role. This is a delivery operator and force multiplier who makes training stick by owning the room, building facilitation capacity across the business, and creating the conditions where people learn by doing. The instructional designer owns the curriculum and technical content; this person takes that content live and scales it through others.

    The Senior Trainer will be responsible for leading train-the-trainer sessions for business AI champions, with measurable impact on training amplification and force multiplication of learning and adoption. They will also serve as a mentor for embedded alumni, ensuring continued skill development and sustained adoption post-training.

    Key job responsibilities

    • Deliver live training across foundational through advanced proficiency levels using curriculum developed in partnership with the instructional designer, adapting facilitation approach to audience needs in real time
    • Lead train-the-trainer sessions for business AI champions with measurable impact on training amplification and force multiplication of learning and adoption across the organization
    • Build and manage the facilitator pipeline, including certification, coaching, and quality assurance for federated trainers delivering AI Collective programming across business lines
    • Serve as a mentor for embedded alumni, ensuring skill development, sustained adoption post-training, and active participation in the learning community
    • Translate business signals into programming priorities by surfacing confirmed capability needs to the lead ID and collaborating on content sequencing that addresses what the business actually needs
    • Own stakeholder alignment and delivery logistics, including scheduling, sequencing events
    • Support and expand community-driven learning through AI Innovation Fairs, Communities of Practice, and peer-to-peer learning formats that scale adoption without proportional headcount
    • Collaborate cross-functionally with business stakeholders, HRBPs, and AI Transformation partners to ensure programming reflects real-world application and that trained populations are actually changing how they work

    A day in the life

    You own the room. You can take curriculum you didn"t build and deliver it in a way that makes people actually change how they work. You read the room, adjust on the fly, and make complex AI concepts land for non-technical leaders and advanced practitioners alike.

    You think in terms of force multiplication, not individual sessions. Your instinct is to build facilitation capacity across the business so learning scales without you in every room. Train-the-trainer isn"t a checkbox; it"s your primary lever for impact. You measure success by what people do differently after they leave your session.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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