Highlights
Experience with tools such as Microsoft Access, SAP BusinessObjects, or KNIME • Familiarity with telecom billing concepts and invoice auditing • Strong plus: knowledge of wholesale/access billing, particularly with major carriers. The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.
Numbers & Facts
| Location | Fairfax |
| Industry | Telecommunications Services |
| Salary | $50,000–$85,000 Per Year |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1995 |
| Website | http://www.teoco.com/ |
Description
Job Summary
Position Overview We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools.
This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives.
The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.
The role involves contract and tariff analysis, and cross-referencing multiple data sources using a range of analytical tools; the team member will also support reporting initiatives to ensure KPIs are met.
Key Responsibilities
Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.
Document identified overbillings in structured spreadsheet formats and upload claims into TEOCO’s Claim Center application with clear explanations and supporting evidence.
Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.
Apply audit methodologies such as pattern recognition, data filtering, and cross-referencing across multiple data sources to validate findings.
Utilize tools including Microsoft Excel, Microsoft Access, KNIME, and SAP BusinessObjects to analyze large datasets and support audit processes.
Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and other relevant documentation.
Review and approve invoices within TEOCO’s Cost Management system (BillTrak), ensuring proper analysis, coding, and documentation standards are met.
Support reporting initiatives by monitoring scheduled reports, developing new reporting solutions, and ensuring alignment with internal and client KPIs.
Assist with client and vendor communications, including responding to inquiries and supporting issue resolution. R
Required Skills & Competencies
Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field
Strong analytical and problem-solving skills with high attention to detail
Proficiency in Microsoft Office Suite, particularly Excel
Ability to analyze and interpret large datasets effectively
Strong written and verbal communication skills
Effective time management and organizational skills
Ability to work both independently and collaboratively in a team environment
Comfortable operating in a structured, process-driven, and client-focused environment
Experience with tools such as Microsoft Access, SAP BusinessObjects, or KNIME • Familiarity with telecom billing concepts and invoice auditing • Strong plus: knowledge of wholesale/access billing, particularly with major carriers
Preferred Skills / Tools Knowledge
• Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, data cleansing, complex formulas) • Basic SQL knowledge
Compensation & Benefits
Salary Range: $50,000–$85,000 annually, with starting compensation determined based on experience, skills, education, geographic location, and alignment with our overall compensation structure.
Comprehensive Benefits (not limited to):
Medical, dental, and vision insurance
Flexible spending accounts (FSA)
Company-paid life and disability insurance
401(k) retirement plan
Employee ownership through our ESOP
Paid time off (PTO)
Eligibility for incentive compensation program
About Company
TEOCO is the leading provider of Engineering, Assurance and Analytics solutions to communication service providers (CSPs) worldwide. Our solutions provide CSPs with unique insights into business, customer, network and device metrics by harnessing big data analytics. We are a trusted partner to the world’s leading CSPs who rely on our mission-critical solutions.
TEOCO’s product and solutions portfolio includes:
- Business Analytics - Provides a granular view of network and business transactions, enabling CSPs to increase revenues, expand margins and maximize profitability. TEOCO touches all aspects of CSP business operations, and provides insights into profitability, margins, roaming, costs, traffic, usage, subscribers, routes and partners.
- RAN Solutions - Enables CSPs to efficiently and accurately plan, optimize and manage their heterogeneous macro and small cell radio networks and backhaul. TEOCO’s products and solutions are multi-technology and multi-vendor, delivering best-in-class planning, geo-location algorithms and SON capabilities to improve operational efficiencies and reduce total cost of ownership.
- Service Assurance - Delivers CSPs an automated, proactive and unified approach to service, customer network experience, performance and fault management. Our solutions model and measure network and non-network related data from various perspectives to quickly identify and resolve service and network faults and significantly improve service quality and availability, while reducing operating expenses.
- Device and IoT - Provides device manufacturers with lab and field testing services to ensure mobile and IoT devices meet minimum performance requirements. For network operators, device certification is essential to ensuring subscriber satisfaction. TEOCO operates a state-of-the-art lab to assist manufacturers in the increasingly complex and time-consuming task of device certification.