Senior Technology Solutions Specialist #512

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Senior Technology Solutions Specialist #512

Legislative Branch

Senate

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

The Senate Sergeant at Arms is seeking a Senior Technology Solutions Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.

Learn more about this agency

Summary

The Senate Sergeant at Arms is seeking a Senior Technology Solutions Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.

Learn more about this agency

Overview

Help

Accepting applications

Location

Few vacancies in the following location:

Washington, DC

Few vacancies

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Relocation expenses reimbursed NoThe Senate Sergeant at Arms does not pay for relocation expenses. Salary $102,745 - $173,959 per year Pay scale & grade

AD 00

Promotion potential 0

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required - N/A

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service

Drug test No Security clearance Secret

Announcement number req1127 Control number 892644900

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Help

Performs advanced troubleshooting and collaborates with Tier 3 personnel to resolve complex technical issues. Leads resolution of escalated issues from lower-tier staff and mentors others. Performs installations, upgrades, customizations, tuning, and maintenance for software and hardware. Conducts acceptance and integration testing of systems and applications. Supports vendor system implementations and resolves user-impacting issues. Can open tickets with vendors with appropriate technical details and logs. Independently analyzes, designs, develops, implements, and maintains COTS applications for Senate users. Actively participates in product evaluations and implementations. Assists with coordination across teams for enterprise-wide adoption of new technologies. Will manage smaller technical implementations and adoptions. Creates, develops, modifies, and provides instruction on business continuity plans and related processes. Other duties, as assigned.

Requirements

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Conditions of employment

• For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.

Qualifications

Other Duties/ Responsibilities

• Participates in on-site and on-call rotation.

Required Work Experience

• 5-8 years of relevant work experience with a high school diploma / GED.
• 3-6 years of relevant work experience with an associate's degree in computer science, IT systems, or a related degree.
• 1-3 years of relevant work experience with a bachelor's degree in computer science, IT systems, or a related degree.

Required Special Skills/ Knowledge

• Advanced troubleshooting techniques and the ability to work with Tier 3 personnel to resolve issues.
• Ability to independently perform system health checks, backups, installations, patches, and upgrades.
• Critical research skills and the ability to, under general guidance, conduct market research on emerging technologies.
• Ability to mentor junior staff members on how to perform tasks as well as knowledge sharing.
• Analytical skills to evaluate new hardware and software releases for their impact on the Senate environment.
• As part of our hiring process, we may conduct a skills assessment to better understand an applicant's proficiency in key areas relevant to the role.

Desired Qualifications

• Enterprise MDM & Mobile: Deep expertise in enterprise MDM solutions, Jamf Pro (certification preferred), Apple Business Manager (ABM), VPP, and securing iOS/Android OS. Experience managing Apple and Google Developer/Beta programs.
• Systems & Infrastructure: Experience in system and network troubleshooting, Unix/Linux, Microsoft Active Directory/Exchange/Server Architecture, and cloud computing environments (IaaS, SaaS, PaaS).
• Analysis & Quality Assurance: 5+ years conducting systems analysis, defining system requirements, creating test plans, conducting IT evaluations, developing technical documentation, and handling Tier 3 escalations.
• Education: Bachelor's degree in Computer Science or a related field preferred.
• Communication: Excellent communication skills to explain technical concepts to all audience levels.

Working Conditions

• Sedentary with extended periods of sitting and standing.
• To meet the needs of the U.S. Senate, the person in this position may be required to work extended hours outside normal business hours, which includes but may not be limited to holidays and weekends, as necessary.
• To meet the needs of the U.S. Senate, the person in this position will be required to be on call, or report on-site on a rotation, within 4 hours.
• Essential Services are functions and activities that are critical to the continuous operation, security, and support of the United States Senate. These services must remain operational without interruption to ensure the Senate can conduct official business. Positions supporting essential services require employees to be available and prepared to work, including during inclement weather, holidays, weekends, late nights, and overnight hours. Due to the nature of Senate operations, essential services, including network operations and infrastructure, cannot be suspended while the Senate is in session, and maintenance activities may be required outside of normal business hours.
• Excepted Services refer to functions and activities that are authorized to continue during a lapse of appropriations because they are necessary to the performance of the Senate's constitutional functions, address emergency circumstances that imminently threaten the safety of human life or the protection of property, or directly support essential services of the United States Senate. Employees in excepted positions are generally required to work and remain operational during a lapse of appropriations to ensure continuity of critical Senate functions. These positions may involve working non-standard schedules, including nights, weekends, holidays, and extended hours, to maintain uninterrupted service and operational readiness.

Security Clearance

• This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
• Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.

Education

High School Diploma/GED.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with "Applicant Accommodation" in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Agency contact information

Email SAARecruitment@saa.senate.gov Address U.S. Senate Sergeant at Arms

US. Senate Capitol Office Building

Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Expand Hide how to apply

Agency contact information

Email SAARecruitment@saa.senate.gov Address U.S. Senate Sergeant at Arms

US. Senate Capitol Office Building

Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Senate

The Office of the Sergeant at Arms (SAA) is the largest in size of staff and budget in the Senate. It is responsible for all Senate computers and technology support services, recording and photographic services, printing and graphics services, and telecommunications services. The SAA also provides assistance to all Senate offices with their staffing, mailing, purchasing, and financial needs. The offices of the SAA that are responsible for providing these and other services include Capitol Facilities, the Operations Division, Customer Relations, Financial Operations, Human Resources, and Information Security. The SAA also shares responsibility for the U.S. Capitol Police, the Senate Page Program, the Senate Office of Training and Development, and the Capitol Telephone Exchange. The Sergeant at Arms is an excepted service agency. Employment with the Sergeant at Arms does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies.

Agency contact information

Email SAARecruitment@saa.senate.gov Address U.S. Senate Sergeant at Arms

US. Senate Capitol Office Building

Washington, DC, Washington, DC 20001

Summary

The Senate Sergeant at Arms is seeking a Senior Technology Solutions Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 11:59pm EST on the closing date. Late applications will not be accepted.

Learn more about this agency

Overview

Help

Accepting applications

Location

Few vacancies in the following location:

Washington, DC

Few vacancies

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Relocation expenses reimbursed NoThe Senate Sergeant at Arms does not pay for relocation expenses. Salary $102,745 - $173,959 per year Pay scale & grade

AD 00

Promotion potential 0

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required - N/A

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service

Drug test No Security clearance Secret

Announcement number req1127 Control number 892644900

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