Senior Technology Manager, AML Production Support

Strong Anti-Money Laundering (AML) domain expertise, including experience supporting AML, Financial Crimes, KYC/CDD, Sanctions, or Transaction Monitoring platforms. An exciting opportunity for an experienced Senior Technology Manager to lead a large AML Production Support organization responsible for critical financial crime and regulatory technology platforms.

An exciting opportunity for an experienced Senior Technology Manager to lead a large AML Production Support organization responsible for critical financial crime and regulatory technology platforms.

The successful candidate will oversee a team of approximately 20 professionals and be responsible for ensuring stability, resiliency, performance, governance, and operational excellence across AML applications supporting the business.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Lead a critical AML production support function at enterprise scale.Manage a team of 20+ technology professionals and leaders.

Lead, coach, and develop a high-performing AML Production Support team.

Manage approximately 20 direct and indirect reports across application support and operations functions.

Drive application stability, resiliency, availability, and incident management for mission-critical AML platforms.

Partner closely with Risk Management, Compliance, Technology, Audit, and business stakeholders.

Lead Incident, Problem, Change, Capacity, and Event Management processes.

Build strong relationships with senior stakeholders and effectively communicate risks, issues, and remediation plans.

Ensure regulatory, governance, and control requirements are consistently met.

Develop strategies that improve platform performance, operational efficiency, and service reliability.

Contribute to technology roadmaps and long-term operational strategy.

Our client is a leading global financial institution with a strong reputation for innovation, operational excellence, risk management, and regulatory compliance. The organization invests heavily in technology and provides a collaborative environment where senior leaders have direct impact on enterprise-wide strategy, resiliency, and business outcomes.

• 10+ years of technology leadership experience within large, complex financial services environments.
• Strong Anti-Money Laundering (AML) domain expertise, including experience supporting AML, Financial Crimes, KYC/CDD, Sanctions, or Transaction Monitoring platforms.
• Proven background leading Application Production Support, Technology Operations, or Application Support organizations.
• Demonstrated experience managing and developing teams, including leaders and individual contributors.
• Outstanding communication and stakeholder management skills with the ability to influence at senior levels.
• Experience partnering with Risk Management, Compliance, Audit, and business stakeholders.
• Strong understanding of operational resiliency, governance, controls, and regulatory requirements.
• Working knowledge of ITIL processes including Incident, Problem, and Change Management.
• Experience within highly regulated financial institutions preferred.

Location & Working Model

• Charlotte, NC
• Hybrid model: 4 days per week in-office and 1 day remote.
• Following approximately six months in the role, the schedule may transition to 3 days in-office and 2 days remote.

What's on Offer

• Permanent position.
• Base salary of $175,000 - $220,000.
• Opportunity to lead a highly visible AML technology function.
• Significant interaction with senior technology, risk, compliance, and business leadership.
• Strong career progression within a globally recognized financial institution.
• Comprehensive benefits package and performance-based incentives.