| Location | Philadelphia, PA |
We are seeking an experienced Senior IT Project Manager to lead complex, cross-functional technology initiatives within the health insurance industry. This individual must have a strong technical understanding of IT projects while also possessing exceptional communication and stakeholder management skills.
The ideal candidate will be able to bridge the gap between technical IT teams and business stakeholders, translating technical concepts into clear business terms, managing expectations, and ensuring projects align with business objectives.
Prior experience working within the health insurance industry is required. Candidates must be comfortable managing multiple complex IT projects simultaneously while collaborating closely with both technical teams and business leadership.
Technical Project Management
Lead and manage multiple complex, cross-functional IT projects from initiation through implementation, ensuring delivery within scope, timeline, and budget.
Develop and maintain comprehensive project plans, timelines, milestones, dependencies, and resource allocations.
Manage technical project teams, coordinating across IT, business units, vendors, and other stakeholders to ensure successful execution.
Identify project dependencies, critical paths, and opportunities to optimize schedules and resources.
Apply established project management methodologies, tools, and best practices to drive successful project delivery.
Business Communication & Stakeholder Management
Serve as the primary liaison between technical IT teams and business stakeholders, ensuring alignment on project goals, requirements, timelines, and deliverables.
Translate complex technical information into clear, business-friendly language for nontechnical stakeholders and leadership.
Lead regular project status meetings, provide executive-level updates, and proactively communicate risks, issues, and changes.
Partner closely with business stakeholders to understand business needs, gather requirements, manage expectations, and ensure technology solutions support business objectives.
Build strong relationships across technical and business teams, facilitating collaboration, resolving conflicts, and driving decisions.
Project Financial & Resource Management
Develop and manage project budgets, resource plans, and financial forecasts.
Monitor project spending, track planned versus actual costs, and communicate budget variances.
Coordinate resource allocation across multiple projects to ensure appropriate staffing and efficient utilization.
Risk, Scope & Quality Management
Identify, assess, and mitigate project risks, developing contingency plans and escalating issues when necessary.
Define and manage project scope, requirements, deliverables, and change requests.
Evaluate the impact of scope changes on project timelines, resources, and budgets.
Establish and monitor project quality standards, metrics, and deliverables to ensure successful outcomes.
Proactively identify project challenges and develop solutions to keep initiatives on track.
Vendor & Cross-Functional Team Management
Coordinate with external vendors and internal teams to manage project deliverables, timelines, and contractual obligations.
Support vendor selection, RFP development, and vendor performance management as needed.
Lead cross-functional project teams, promote accountability, and ensure effective collaboration across departments.
Health insurance industry experience is required, with a strong understanding of the health insurance business environment and related technology initiatives.
Proven experience managing complex, technical IT projects involving multiple systems, applications, teams, and stakeholders.
Exceptional business-facing communication skills, with the ability to work directly with business leaders, translate technical concepts, and communicate project updates to both technical and nontechnical audiences.
Strong experience serving as the bridge between IT and the business, ensuring technical project execution aligns with business priorities.
Demonstrated ability to manage multiple projects simultaneously, including competing priorities, dependencies, budgets, and timelines.
Experience leading cross-functional project teams and coordinating with internal stakeholders, technical resources, and external vendors.
Strong understanding of project management methodologies, including project planning, risk management, scope management, budgeting, resource allocation, and change management.
Experience preparing and presenting project status reports, executive updates, and project documentation.
Strong problem-solving, organizational, leadership, and stakeholder management skills.
PMP certification.
Experience managing high-visibility, mission-critical, or enterprise-wide IT initiatives.
Experience establishing project management standards, processes, and best practices.
Experience with vendor management, procurement, and contract negotiations.