Highlights
While this role does not ultimately own headcount allocation, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation or misaligned feature management is a driver of risk to schedule or the overall technical vision. Managing escalations or misalignments when there are risks to delivering committed services with high quality; facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities.
Numbers & Facts
| Location | North Reading, MA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
We"re seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon"s scale. We"re building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what"s possible in robotic manipulation, locomotion, and human-robot interaction.
As the Senior Technical Program Manager, you seek to maximize decision-making velocity by removing obstacles. While this role does not ultimately own headcount allocation, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation or misaligned feature management is a driver of risk to schedule or the overall technical vision. Your role is critical to managing the total timing, overall risks/issues and dependencies, and scope changes to partner/dependent teams as required.
Key job responsibilities
- Establishing a mechanism and cadence to manage the Amazon industrial robotic program
- Managing escalations or misalignments when there are risks to delivering committed services with high quality; facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities
- Working with teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)
- Ensuring role clarity and escalating to functional leadership when there are misalignments that impact delivering on commitments
- Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability
- Coordinating across internal teams to ensure alignment and enablement of delivering deployment services
- Exercising strong technical judgement to influence and drive deployment methodology expertise to program level decisions
- Ability to understand scalability requirements and determine feasibility of technology deployments at scale - acting as the voice back to - Product and Engineering teams to protect for those requirements on emerging technical products
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles