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Senior Technical Program Manager, Amazon Leo Customer Terminals

Amazon.com Inc

  • Arlington Heights, IL
  • 6 days ago

    Highlights

    They will manage the product lifecycle from core design to meet aviation requirements while collaborating with cross functional organizations such as Operations, software and hardware engineering, customers, product managers and perform NPI with our manufacturing partners. You will collaborate with the customers, suppliers, Device TPM, Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestones.

    Numbers & Facts

    LocationArlington Heights, IL
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

    Leo is looking for a Senior Technical Program Manager (TPM) located remote to support the development and certification of the aviation products.

    As a Senior TPM, This is a role to lead development of the products for the Aviation markets. This role will support the development of the aviation products through qualification testing, drive programs through our Aviation partners for manufacturing, certification (STC) and support interfaces with the OEMS. They need to have expert level knowledge working with communication systems in satellite mobile platforms. They will manage the product lifecycle from core design to meet aviation requirements while collaborating with cross functional organizations such as Operations, software and hardware engineering, customers, product managers and perform NPI with our manufacturing partners.

    You will ensure hardware design and deliverables align with the STC and OEM requirements for key builds. You will collaborate with the customers, suppliers, Device TPM, Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestones. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. The ideal person will treat the Senior TPM with a "Founder's Mentality" and own all Day One deliverables like it is their own start up.

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    Key job responsibilities

    Senior Hardware TPM need strong verbal and written communication skills and ability to scale communications to the correct audience for decisions to be made.

    Emphasize speed of decision within the product development cycles and manage critical issues through optimized prioritization of resources and personnel.

    Working with overseas customers, internal and external teams on developing products.

    Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last minute decision making on one way and two way door decisions.

    Manage and communicate product development critical issues, work collaboratively to execute solutions meeting key product KPI and escalate as required when teams are unable to reach a consensus or decisions are one - way door.

    A day in the life

    The ideal candidate will be responsible for managing execution of the qualification, certification and development of hardware and software with a balance of technical skills, bias for action, customer obsession, and ownership. The TPM will collaborate daily onsite with the hardware development team located in Redmond, WA including Product Design, Industrial Design, Electrical, and Antenna teams. On a weekly basis, the TPM will create agendas and presentations leading to meetings at the Director and VP level to make timely one way and two way door decisions to maintain project timelines, finances, requirements and deliverables

    About the team

    Project Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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