Senior Technical Product Manager

ADP is hiring a Senior Technical Product Manager.

ADP is building a next-generation AI-native HCM platform for small businesses. We are rethinking what payroll, HR, and compliance software looks like when it is designed from the ground up with Generative AI technology at the center.

We are looking for a Senior Product Manager who is energized by building things, obsessed with customers, and already figured out how to get the most out of GenAI tools with your work, your personal and side projects, even just in the way you think about problems. You do not wait to be taught or told to adopt new products and technology. You pick it up, break it, learn from it, and figure out how to get the most out of it before anyone asks you to.

In this role, you'll work alongside a talented team of engineers, designers, and researchers to ship HCM capabilities that improve the everyday lives of small business owners. While you're still earlyish in your career, you already have proof points that boost your credibility: things you shipped, problems you diagnosed, unique insights about the market or the customer that led to specific product pivots or new direction. You bring an optimistic, scrappy spirit and you elevate the people around you.

Like what you see? Apply now!

Learn more about ADP at jobs.adp.com.

Here's what you can expect on a typical day:

Scrums and keeping momentum.

You will work with engineering, design, and research teams daily to clarify priorities, unblock work, and keep things moving. You are a reliable, energizing presence, contributing to new customer insights with UXR while debating pros and cons of an architectural decision with the engineering team.

Research and requirements.

You use client data, analytics, and your own curiosity to understand what users actually need. You write sharp requirements, break down problems into testable increments, and do not wait for perfect information to form a point of view.

Relationships.

You work positively and effectively with engineering, design, and business teams. You share your views, respectfully challenge decisions, and commit fully once a direction is set.

Measurement.

You instrument the product to ensure you can monitor performance, pull metrics and measure success - or lack of - to understand how to improve the product to reach desired business outcomes. You are comfortable with analytics tools and know how to ask good questions of data.

Client obsession.

You stay close to real users. You watch session recordings, read support tickets, join client calls, and ask questions that go beyond the analytics data. You form opinions about what clients actually need, then you validate those opinions with research on your own or with UXR, and steer the roadmap as needed to get to the right outcomes.

Variety of work.

There is no typical day. You might be reviewing (or creating) an AI-powered prototype in the morning, writing a spec in the afternoon, and checking recent survey results before logging off. You do whatever advances the product.