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Senior Technical Product Manager

Chewy

  • Boston, Massachusetts
  • 4 days ago

    Highlights

    You will partner closely with Engineering, Product, Science, Analytics, and Supply Chain business teams to deliver scalable solutions that improve in-stock rates, optimize inventory health, and enable fast, reliable delivery for our customers. You will operate at the intersection of technology, supply chain strategy, and execution , translating business needs into actionable plans and driving end-to-end delivery across systems and teams.

    Numbers & Facts

    LocationBoston, Massachusetts
    IndustryRetail
    Company Size1,500 to 1,999 employees
    Year Founded2011
    Websitehttps://www.chewy.com/

    Description

    Job Description:

    Our Opportunity:

    Chewy is seeking a Technical Product Manager (TPM) to join our Inventory Technology team in Boston, MA. This role will focus on driving execution across critical supply chain domains including Forecasting, Inventory Planning, and Replenishment.

    As a TPM, you will lead the delivery of cross-functional technical programs that power how Chewy forecasts, plans, positions, and replenishes inventory across our network. You will partner closely with Engineering, Product, Science, Analytics, and Supply Chain business teams to deliver scalable solutions that improve in-stock rates, optimize inventory health, and enable fast, reliable delivery for our customers.

    You will operate at the intersection of technology, supply chain strategy, and execution, translating business needs into actionable plans and driving end-to-end delivery across systems and teams. This role requires strong program ownership, technical fluency, and the ability to navigate ambiguity while maintaining a high bar for results.

    What You’ll Do:

    • Own and drive end-to-end delivery of technical programs across supply chain systems, from concept through launch and post-launch support

    • Partner with business stakeholders to translate forecasting, inventory planning, and replenishment needs into clear technical requirements and execution plans

    • Coordinate across engineering, data science, product, and operations teams to deliver scalable and reliable solutions

    • Manage cross-team dependencies, risks, and tradeoffs, proactively identifying bottlenecks and driving mitigation strategies

    • Support architecture and design discussions by understanding system flows, data dependencies, and integration points

    • Establish and maintain program mechanisms including status reporting, roadmap tracking, and stakeholder communication

    • Ensure teams are delivering against prioritized business outcomes, adapting plans as needs evolve

    • Drive continuous improvement through metrics, retrospectives, and operational rigor

    • Partner with vendors where applicable, overseeing engagements and ensuring delivery against expectations

    • Contribute to building a culture of ownership, collaboration, and high-quality execution

    What You’ll Need:

    • 4–6+ years of experience in Technical Product Management, Program Management, or related role

    • Experience delivering cross-functional, multi-system initiatives in a fast-paced environment

    • Familiarity with supply chain concepts, particularly forecasting, inventory planning, and replenishment

    • Strong technical acumen, including understanding of distributed systems, data pipelines, APIs, and system integrations

    • Ability to translate business needs into structured plans, requirements, and milestones

    • Proven ability to manage dependencies, prioritize effectively, and deliver results under ambiguity

    • Strong analytical and problem-solving skills, with a data-driven approach to decision-making

    • Excellent communication skills with the ability to influence both technical and non-technical stakeholders

    • Bachelor’s degree in a technical, engineering, or quantitative field (or equivalent experience)

    • Solid SQL skills with the ability to query, analyze, and validate data

    Nice to Have:

    • Experience working in eCommerce, retail, or supply chain technology environments

    • Exposure to inventory optimization, demand forecasting models, or replenishment systems

    • Familiarity with SQL, data visualization tools, or analytics workflows

    • Experience with Agile/Scrum methodologies and tools such as Jira or Confluence

    • Exposure to machine learning or operations research applications in supply chain

    • Experience working with cloud-based platforms and modern data architectures

    Why You’ll Love This Role:

    You’ll play a key role in shaping how Chewy scales its supply chain capabilities through technology. Your work will directly impact customer experience, operational efficiency, and business performance, ensuring the right products are in the right place at the right time.

     

     

    The base salary range for this role is $141,000 - $225,000.00.
    • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

    We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

    Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. 

    Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

    CAAR@chewy.com

    .

    To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

    About Company

    Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us. At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.

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