Senior Teamcenter Support engineer

Role: Senior Teamcenter Administrator
US Citizen/GC
Remote

About the Role

Key Responsibilities

•  Administer and maintain Teamcenter environments (Rich Client, Active Workspace, RAC) including installation, configuration, patching, and upgrades across development, test, and production landscapes.

•  Manage Teamcenter architecture components: 4-tier architecture, Web Tier (Java EE app servers such as WebLogic/WebSphere/Tomcat), Server Manager, Pool Manager, FSC (File Service Client/Server), and Volume Management.

•  Perform database administration tasks in coordination with DBA teams (Oracle/SQL Server) including TC_DATA schema maintenance, backup/restore coordination, and performance tuning.

•  Configure and maintain BMIDE (Business Modeler IDE) customizations, data model extensions, and templates.

•   Manage user administration, security, access control lists (ACLs), roles, groups, and organization structures within Teamcenter.

•  Plan and execute Teamcenter version upgrades, patches, and migrations, including test planning and rollback strategies.

•  Monitor system performance, diagnose issues, and perform root-cause analysis for incidents; manage escalations within SLA-driven support environments.

•  Support integrations between Teamcenter and other enterprise systems (ERP such as SAP, CAD tools like NX/SolidWorks/CATIA, MES, and other PLM-adjacent tools).

•  Develop and maintain system documentation: configuration guides, runbooks, disaster recovery procedures, and change management records.

•  Work directly with clients as part of a services engagement — gathering requirements, advising on best practices, and presenting technical recommendations.

•   Support pre-sales activities including scoping, effort estimation, and technical solutioning for Teamcenter engagements.

•  Mentor and guide junior administrators and support engineers; contribute to internal knowledge bases and delivery playbooks.

•  Ensure compliance with data security, licensing, and audit requirements across managed Teamcenter instances.

Required Qualifications

•  Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.

•  7+ years of hands-on experience administering Siemens Teamcenter in enterprise environments.

•  Strong expertise in Teamcenter 4-tier architecture, installation, and configuration (Teamcenter 11.x/12.x/13.x or later).

•  Proficiency in BMIDE for data model customization and deployment.

•   Working knowledge of application servers (WebLogic, WebSphere, or Tomcat) and Java EE deployment.

•   Experience with relational databases (Oracle and/or Microsoft SQL Server) as they relate to Teamcenter.

•  Solid understanding of Teamcenter security model: ACLs, access rules, roles, and organization/group structures.

•  Experience with Teamcenter upgrades, patching, and environment migrations (on-prem and/or cloud).

•  Familiarity with scripting for automation (Shell, Perl, or Python) and Teamcenter utilities (e.g., FMS, TCXML import/export).

•   Experience working in a client services, consulting, or managed-services delivery model, with strong client communication skills.

• Strong troubleshooting, incident management, and root-cause analysis skills.

Preferred Qualifications

•  Siemens Teamcenter certification(s).

•  Experience with Active Workspace configuration and administration.

• Exposure to Teamcenter integrations with SAP, NX, or other CAD/ERP systems.

•  Experience with cloud-hosted Teamcenter deployments (Azure/AWS) or containerized environments.

•  ITIL Foundation certification or experience working within ITIL-based support frameworks.

• Prior experience in a project lead or team lead capacity.

Thanks and Regards
Adam