Senior Systems Engineer

Senior Systems Engineer

Location: Hybrid / Hillsborough, NC

Job Purpose

Sports Endeavors is looking for an experienced Senior Systems Engineer to be an integral member of our IT Operations team. The Senior Systems Engineer is responsible for designing, implementing, and supporting enterprise infrastructure across on-premises and cloud environments.

Major Accountabilities / Essential Duties

• Enterprise Network Architecture

• Design, implement, and maintain enterprise routing, switching, wireless, SD-WAN, and firewall infrastructure across multiple locations.

• Design and support hybrid connectivity between on-premises infrastructure and AWS, including Direct Connect, Transit Gateway, VPN, and cloud networking.

• Lead monitoring, performance management, and capacity planning initiatives

• Design and implement automation and operational efficiency improvements

• Identity & Access

• Manage enterprise identity, authentication, and remote access solutions including Active Directory, Cisco ISE, MFA, VPN, and certificate-based authentication.

• Maintain and support systems including Windows Server, DNS, DHCP, and enterprise applications

• Security

• Lead infrastructure security initiatives including firewall management, network segmentation, vulnerability remediation, identity services, certificate management, secure remote access, and compliance efforts such as PCI DSS.

• Technical Support

• Serve as Tier 3 escalation point and lead troubleshooting and resolution of critical incidents

• Mentor junior engineers and promote best practices

• Lead infrastructure projects including upgrades, migrations, and cloud adoption

• Assist is all areas and levels of technical support as needed

• Serve as escalation point in on-call rotation

Qualifications

• Associate's degree or equivalent experience
• 7-10+ years of experience in systems and infrastructure support
• Cisco networking experience includes routing, switching, VPNs, and firewalls
• Experience with Windows Server, Active Directory, DNS, and DHCP
• Experience with VMWare and enterprise storage
• Ability to provide technical assistance to co-workers and clients by troubleshooting technical problems.
• Strong interpersonal, customer service and communication skills
• The ability to work in a team environment and willing to lend a hand in all areas of the infrastructure.
• AWS, Microsoft and/or VMWare certifications are a plus, but not required

About Sports Endeavors

Our staff is made up of former players, parents of players and passionate sports fans. As Sports Endeavors has grown as a company, our core values have remained the same. We are still a family-owned company devoted to providing unrivaled selection and service to all team sport enthusiasts. Sports Endeavors values its employees, its community and its customers. Together we work, play, cheer and succeed.

Sports Endeavors shares our success, giving back at both the local and global levels. Sports Endeavors and its employees support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events. Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment. To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world.