| Location | Santa Clara, CA |
| Salary | $103,000–$136,000 Per Year |
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Senior Specialist - Package Implementation
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Role description
Key Responsibilities
Influence and guide customers on ServiceNow leading practices to ensure future upgradability and maintainability
Exhibit thought leadership with advanced technical domain expertise surpassing the capabilities of Senior Technical Consultants
Drive largescale developments and complex deployment processes and integrate sophisticated technical solutions
Lead partner teams and technical governance across diverse engagements resolving technical challenges and addressing gaps
Stay updated on ServiceNow capabilities and trends sharing insights to drive optimal project outcomes
Lead advisorycodeliver engagements with minimal oversight identifying complex risks and issues early
Coach and mentor junior team members Senior Technical Consultant Technical Consultant Associate Technical Consultant on solutioning building expertise and addressing project challenges as they arise
Participate in workshops with customers to assess current processes and establish futurestate processes
Design and deliver ServiceNow workflow solutions with a technical architecture designed for longterm success and following ServiceNow technical standards and leading practices
Provide oversight and unit testing of code developed by partner or customer employees
Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes
Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
Provide feedback to product development to improve the product based on experiences gained with customers
Maintain skills certifications on relevant technologies for applicable workflows
Qualifications
Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry
8 years experience as part of a professional services organization or equivalent educationexperience
Ability to travel up to 50
Industry domain expertise in relevant workflow areas
Creative with comfort running projects independently
Success driving complex issues through analysis and resolution
Experience working collaboratively
ServiceNow certifications in aligned workflow
Expert in integrating AI tools to optimize workflows drive strategy and deliver business value through platforms like ServiceNow
Skilled in ethical AI use technical translation and stakeholder engagement across both technical and executive audiences
Skills
Mandatory Skills : ServiceNow-CustomApp Development
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 103,000.00 to 136,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert
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