Position Overview:
The Senior Specialist Content Innovation & Training shapes how the brand's visual merchandising vision is communicated and implemented across all retail environments. The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.
Key Accountabilities:
Visual Guidelines and Brand Standards
- Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
- Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
- Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team
Training
- Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
- Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
- Create scalable training tools that support global teams while allowing for regional nuance
Collaboration, Innovation, and Leadership
- Act as a strategic partner to VM Styling and design teams
- Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
- Manage external agencies or creative partners for content development when required
- Proactively research design trends of luxury retail, visual storytelling, and learning to be communicated and presented to influence and inform the advancement of retail environments
Luxury Products Handling
Required Qualifications:
- 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
- Strong expertise in luxury visual standards and high-end retail environments
- Proven experience creating visual guidelines, training content, and learning frameworks
- Excellent visual, written, and verbal communication skills
- Strong project management and stakeholder alignment abilities
- Adobe Creative Suite, Photoshop
Preferred Qualifications:
- Detail-oriented with an uncompromising eye for quality and consistency
- Strategic thinker with strong hands-on execution skills
- Natural educator and storyteller who can translate complexity into clarity
- Collaborative, influential, and comfortable operating across global teams
The hiring range for this position ranges from $83,980-$113,620. The rate of pay offered will be dependent upon candidates' relevant skills and experience.