Senior Solutions Engineer

IDR Inc

  • Knoxville, TN
  • 4 days ago
  • Remote
  • $115,000–$130,000

Highlights

In this role, you’ll act as a senior technical expert supporting customer-facing presales efforts—leading discovery, translating requirements, and designing scalable network, cloud, and managed services solutions. Design end-to-end solutions across networking, cloud, and managed services (e.g., SD-WAN, DIA, Wi-Fi, VoIP/SIP, multi-site architectures).

Numbers & Facts

LocationKnoxville, TN (
Remote
)
Salary$115,000–$130,000

Description

IDR is seeking a Senior Solutions Engineer to join one of our top clients for a remote opportunity. In this role, you’ll act as a senior technical expert supporting customer-facing presales efforts—leading discovery, translating requirements, and designing scalable network, cloud, and managed services solutions. You’ll partner closely with sales and delivery teams to document solution designs and ensure a smooth handoff through implementation.

Position Overview for the Senior Solutions Engineer:

  • Lead technical discovery with prospects/customers to understand business goals, current-state environments, constraints, and success criteria
  • Design end-to-end solutions across networking, cloud, and managed services (e.g., SD-WAN, DIA, Wi-Fi, VoIP/SIP, multi-site architectures)
  • Produce implementation-ready documentation including solution specs, topology diagrams, and order/requirements details
  • Deliver technical presentations, product demos, and consultative guidance to both technical and non-technical stakeholders
  • Collaborate cross-functionally (Sales, Engineering, Operations/Service Delivery) to support the full presales-to-delivery lifecycle

Requirements for the Senior Solutions Engineer:

  • 5+ years of progressive experience in solutions engineering, network engineering, cloud engineering, or a closely related technical field
  • Hands-on presales experience including discovery, requirements gathering, solution design, customer presentations, and implementation handoff
  • Strong networking fundamentals and design experience (TCP/IP, routing/switching, Ethernet, Wi-Fi; protocols such as BGP/OSPF/EIGRP)
  • Experience designing solutions for commercial/enterprise customers, including multi-site environments and managed services offerings
  • Ability to create clear technical documentation (diagrams, specifications) and communicate complex concepts to varied audiences

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-REMOTE

 

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com

Similar Jobs