Senior Solutions Architect, GovTech ISVs

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
AWS Lambda, Amazon Elastic Compute Cloud (EC2), Amazon Web Services (AWS), Architectural Services, Artificial Intelligence (AI), Case Management, Cloud Computing, Computer Architecture, Computer Forensics, Concrete, Customer Support/Service, Data Management, Data Modeling, Government, Independent Software Vendor (ISV), Leadership, Licensing, Local Government, Mentoring, NoSQL, Performance Tuning/Optimization, Product Documentation, Production Systems, Prototyping, Public Safety, Safety/Work Safety, Security Architecture, Startup, State Government, Team Player, Technical Leadership, Willing to Travel
LOCATION
Austin, TX
POSTED
30+ days ago

Across state and local government, the software that powers everyday public services is being rebuilt around generative AI and agentic systems. We are looking for a Solutions Architect who wants to be at the front of that wave, helping Independent Software Vendors (ISVs) reimagine their products on AWS so the public servants who depend on them can do more with less.

AWS is hiring a Senior Solutions Architect to accelerate our GovTech business inside the Worldwide Public Sector organization. You will work directly with the leadership and engineering teams of ISVs whose software powers everything from 911 dispatch and digital evidence to court case management, permitting and licensing, and benefits eligibility. Your job is to help them architect, build, and scale modern AWS-native applications, with a particular focus on generative AI, agentic patterns, and the data foundations that make both work in regulated environments.

As an SA on this team, you will own the technical relationship with a portfolio of GovTech ISVs. You will guide product and platform decisions, lead deep technical discussions on architecture and security, and help these customers turn AI prototypes into production systems that meet the bar their public-sector buyers require, working alongside teams whose products operate in regulated environments such as FedRAMP, StateRAMP, and CJIS.

A lot of this work is foundational. You will help customers pick the right compute, design durable and well-modeled data architectures across relational, NoSQL, and analytics stores, get networking and identity right, and run cost-effectively at scale. The AI capabilities your customers want to ship are only as good as the platforms underneath them, and you will spend real time on those primitives.

Ability to travel up to 30%.

Key job responsibilities

  • Own the technical engagement and outcomes for a portfolio of GovTech ISV accounts, from discovery through production scale.
  • Lead technical deep-dives, whiteboarding sessions, and executive briefings.
  • Guide foundational architecture decisions across compute, storage, networking, identity, and databases, helping customers choose between EC2, EKS, ECS, and Lambda, and across RDS, Aurora, DynamoDB, and analytics services for the workload at hand.
  • Lead architecture and design conversations on generative AI applications built on Amazon Bedrock, including agentic patterns, retrieval, evaluations, and guardrails appropriate for public-sector workloads.
  • Partner with customers on the security, data-governance, and architectural decisions that shape how their products serve state and local government and public safety buyers.
  • Help customers modernize core platforms onto AWS using containers, serverless, and managed data services so their AI roadmap has a foundation to stand on, and help them tune those platforms for performance, reliability, and cost as they scale.
  • Stay current with the AWS service roadmap and the GovTech market, and translate both into concrete recommendations for your customers.

About the team

The GovTech Solutions Architecture team"s mission is to be the best technology enabler for the ISVs who build software for state and local government and public safety. The work is technical, but the impact is human. The applications our customers ship affect how a citizen renews a license, how an investigator works a case, how a first responder gets dispatched. We take that seriously, and we look for teammates who do too.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles