Senior Software Engineer

HFBAC

  • San Francisco, California
  • 30+ days ago

    Highlights

    They're using AI, generative tech, and real-time simulation to solve a problem most companies haven't cracked yet: how do you scale human customer support without losing what makes humans brilliant at it?. We're partnering with a well-funded AI startup in San Francisco - Series A/B, founder-led, small and deliberately so - who are building something genuinely new in the customer support space.

    Numbers & Facts

    LocationSan Francisco, California

    Description

    SENIOR SOFTWARE ENGINEER - SAN FRANCISCO

    Job Title: Senior Software Engineer - AI & Real-Time Systems

    Location: San Francisco, CA (Onsite)

    Salary: $190,000 - $230,000 + 0.5-0.7% equity

    We're partnering with a well-funded AI startup in San Francisco - Series A/B, founder-led, small and deliberately so - who are building something genuinely new in the customer support space.

    They're using AI, generative tech, and real-time simulation to solve a problem most companies haven't cracked yet: how do you scale human customer support without losing what makes humans brilliant at it?

    They need a Senior Software Engineer who wants to own something, not just contribute to it.

    This is a hands-on, full-stack role. You'll architect real decisions, ship real features, and work directly with founders who have done this before.

    The tech: Next.js, OpenAI, ElevenLabs, Vapi, real-time distributed systems, Docker/Kubernetes, CI/CD.

    What makes this different:

    • 0.5-0.7% equity - meaningful, not ceremonial
    • Direct founder access from day one
    • You shape how the product feels, works, and scales
    • Small team that takes craft seriously

    This won't suit everyone.

    You need 4+ years of hands-on engineering experience, ideally from a startup (Series A-C).

    You need to be comfortable making architectural calls without waiting for permission.

    You need to be genuinely excited about AI integrations - not just familiar with them.

    And you need to be able to work fully onsite in San Francisco five days a week.

    If you've shipped 0-to-1 products, led technical decisions in small teams, and want your next role to genuinely stretch you - this is worth a conversation.

    HFBAC is proud to be partnering on this search.

    This is new headcount - a newly created role at a company scaling fast.

    Interested? Apply here or connect with Helen Wingrove-Sanders directly at hfbac.com.

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