Analysis Skills, Apache Kafka, Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Automation, Business Analysis, Call Center Operations, Cloud Computing, Computer Science, Customer Relations, Data Management, Decision Support, Design Patterns Programming Methodologies, DevOps, Docker, Engineering, Enterprise Applications, GitHub, Leadership, Mentoring, Messaging Technology, Microservices, Microsoft .NET, Microsoft C# (C Sharp), Microsoft SQL Server, Microsoft Visual Studio, Microsoft Windows Azure, Multiplatform/Cross-Platform, Natural Language Processing (NLP), Operational Support, Performance Tuning/Optimization, Problem Solving Skills, Production Support, Production Systems, REST (Representational State Transfer), Service-Oriented Architecture (fka Distributed Object Architecture), Software Administration, Software Engineering, Technical Delivery, Technical/Engineering Design, Telerik, Test Automation, User Interface/Experience (UI/UX)