Senior Software Development Engineer, Teleoperation

Amazon is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon"s scale. We"re building robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what"s possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of the latest software and AI tools for robots.

At Amazon we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence.

We are building the brains of our next-generation robots - a stack that:

• Enables deployment of robots at Amazon scale
• Enables unprecedented generalization across diverse tasks
• Seamlessly integrates with large models and optimal control techniques
• Integrates with human-safe safety solutions

As a Senior Software Development Engineer, you will be the technical lead for robot teleoperation and remote assistance. Teleoperation is how we collect the demonstrations our robot learning models are trained on, and how robots in the field get help instead of stopping. You will own the architecture across the on-robot teleoperation service, the robot-to-operator link, the operator applications, and the cloud services behind remote operation. You will lead designs across applied science, whole-body control, safety, and cloud teams, and help build the team.

Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration.

Key job responsibilities

• Own the teleoperation architecture, from the robot to the operator station to the cloud, and lead the engineers building it
• Take teleoperation from the local network to remote operators over the internet, Wi-Fi, and cellular networks we don"t control, where latency is high and hard to predict
• Work out with the teams how operators and autonomy share control, and keep the robot safe when the link fails
• Work with applied scientists on what operators see and control, from high-level guidance like pointing at an object to direct control
• Partner with our cloud platform team so operators anywhere can securely connect to robots that need help, and each request reaches an available operator
• Set the test strategy for teleoperation, so latency and reliability are checked with network emulation, simulation, and hardware-in-the-loop tests before anything reaches a deployed robot
• Work directly with operators to find what slows them down, and measure operator efficiency, such as robots per operator and time to resolve a request
• Mentor engineers, lead design reviews, and drive build-versus-buy evaluations