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Senior Social Worker - Mobile Crisis Response Team (MCRT)

People USA

  • New Rochelle, New York
  • 2 days ago

    Highlights

    The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team. Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies.

    Numbers & Facts

    LocationNew Rochelle, New York
    Websitehttps://people-usa.org

    Description

    Organization:  People USA
     
    Position Description: Senior Social Worker– Mobile Crisis Response Team (MCRT
     
    Location: New Rochelle
     
    Schedule:  Monday - Friday  days
     
    Pay Rate: $80,000 per year Salaried, exempt
     
    Position Summary: 
     
    The Senior Social Worker provides day-to-day clinical leadership, guidance, and support to the New Rochelle Mobile Crisis Response Team. This role ensures high-quality crisis intervention, consistent clinical practice, and adherence to trauma-informed, person-centered care standards. The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team.
     
    Essential Duties & Responsibilities:

    Clinical Leadership & Support

    • Serve as the primary clinical point of contact for the New Rochelle MCRT team.
    • Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies.
    • Support clinicians in determining appropriate dispositions, referrals, and follow-up needs.
    • Assist with clinical decision-making for complex or high-acuity cases.

    Crisis Response & Field Support

    • Participate in field responses as needed to support clinicians or manage high-risk situations.
    • Model trauma-informed, culturally responsive engagement with individuals and families.
    • Ensure clinical consistency across shifts and team members.

    Workflow & Program Coordination

    • Support the Program Director in maintaining smooth daily operations for the New Rochelle team.
    • Participate in team meetings, case reviews, and internal coordination efforts.

    Collaboration & Communication

    • Maintain strong communication with the Program Director and other MCRT leads across Yonkers and Mt. Vernon.
    • Support coordination with community partners, hospitals, and service providers as needed for participant care.
    • Represent the New Rochelle MCRT in internal discussions and cross-team initiatives.

    Qualifications

    • LMSW certification required.
    • Minimum 2–3 years of clinical experience in crisis intervention, behavioral health, or related field.
    • Strong skills in risk assessment, crisis de-escalation, and clinical judgment.
    • Experience in mobile crisis, community-based services, or emergency response preferred. Excellent communication, organization, and teamwork skills.
    • Valid driver’s license and ability to travel within Westchester County.

    Physical & Environmental Requirements

    • Ability to respond to community locations, homes, and field-based environments.
    • Exposure to unpredictable environmental conditions and emotionally charged situations.
    • Ability to sit for extended periods for documentation and administrative tasks.
    • Ability to lift up to 20 lbs and navigate stairs or uneven terrain during field responses.

    Core Competencies

    • Clinical judgment and crisis assessment
    • Trauma-informed engagement
    • Flexibility and adaptability
    • Ethical decision-making
    • Collaboration and communication
    • Cultural humility
    • Field-based problem-solving
    Reports to - Director - New Rochelle MCRT Team

     

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