| Location | Foster City, CA |
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Senior Site Specialist
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Job Description
What will you do
Use the company's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
Perform laboratory services such as order delivery, glassware processing, chemical inventory receipt/reconciliation, life safety equipment inspection and lab services coordination.
Create/maintains/reconciles various customer and company reports to ensure partner requirements are met
Follow work processes as outlined by our written procedures
Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems
Engages in process improvement activities
May perform other responsibilities as assigned by management
How will you get here
Education: High School Diploma, college degree preferred
Experience: 2-3 years of equivalent experience, preferably within a laboratory setting or services. Demonstrated customer service, verbal, written, and presentation skills. Less experience, can be considered, provided that they have the right skill set to do the job.
Knowledge, Skills, Abilities:
Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding the company's values.
Possesses the interpersonal skills to be able to collaborate with various levels of company personnel & customers.
Knowledgably operates handheld scanners and performs data entry function
Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.
Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, forklifts, etc.
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Job details
Job ID JPC - 209540
Location Foster City, California, United States
Work Model On-site
Job Type Contract
Experience 2-5 years
Industry Healthcare - Health Services
Pay Rate $28.20 (Hourly)
Posted September 16, 2026
Skills inventory Order Management
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