Senior ServiceNow Developer (On-site, Washington, DC)

Tecknomic LLC

  • Washington, DC
  • Today
  • $66–$75 Per Hour
  • Contractor
  • Full-time

Highlights

This hands-on role configures and evolves ServiceNow across modules including Source-to-Pay (S2P), HR Service Delivery (HRSD), IT Service Management (ITSM), and IT Asset Management (ITAM), delivering scalable, secure, user-centered solutions aligned to DCPS priorities. DC Public Schools (DCPS), Office of Data & Technology, is seeking a Senior ServiceNow Application Developer to support the development, administration, and enhancement of the district’s ServiceNow platform.

Numbers & Facts

LocationWashington, DC
Job TypeContractor, Full-time
Salary$66–$75 Per Hour

Description

About This Role

DC Public Schools (DCPS), Office of Data & Technology, is seeking a Senior ServiceNow Application Developer to support the development, administration, and enhancement of the district’s ServiceNow platform. This hands-on role configures and evolves ServiceNow across modules including Source-to-Pay (S2P), HR Service Delivery (HRSD), IT Service Management (ITSM), and IT Asset Management (ITAM), delivering scalable, secure, user-centered solutions aligned to DCPS priorities.

Job Responsibilities

  • Serve as a primary administrator for the DCPS ServiceNow instance, supporting day-to-day service operations and maintenance
  • Configure and maintain ServiceNow applications: forms, lists, workflows/flows, notifications, and reporting
  • Support development and enhancement across multiple modules (ITSM, HRSD, S2P, and others)
  • Design and maintain Service Catalog items and end-to-end workflows using Flow Designer, approvals, task routing, and notifications
  • Collaborate with stakeholders to gather requirements and translate business needs into platform-aligned technical solutions
  • Ensure configurations follow ServiceNow best practices (configuration over customization) and maintain upgrade readiness
  • Troubleshoot platform issues, resolve defects, build REST/SOAP integrations, and maintain technical documentation

Qualifications

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, a related field, or equivalent professional experience
  • Five or more years of hands-on ServiceNow administration, including ownership or co-ownership of a ServiceNow instance
  • Strong platform fundamentals: forms, lists, tables, dictionary, Business Rules, Client Scripts, UI Policies, UI Actions, roles and ACLs, update sets
  • Proficiency in JavaScript for ServiceNow scripting; integration via REST/SOAP APIs
  • ITIL Foundation certification or equivalent ITSM process knowledge; able to work 100% onsite in Washington, DC and interview in person
  • Preferred: ServiceNow Certified Application Developer (CAD); ITSM/HRSD/S2P/CSM/SecOps; Integration Hub and data imports; public sector / K-12 / education experience

 

Required Skills

  • ServiceNow platform administration and instance ownership
  • Application configuration (forms, lists, flows, catalog, notifications, reporting)
  • Multi-module support (ITSM, HRSD, S2P, and others)
  • JavaScript scripting (business rules, client scripts, UI policies)
  • System integration via REST/SOAP APIs and Integration Hub
  • Requirements gathering and stakeholder collaboration; technical documentation
  • *Software / tools:* ServiceNow (Flow Designer, ACLs, update sets), JavaScript, REST/SOAP, Integration Hub

Skills

  • ServiceNow Developer
  • ServiceNow Administrator
  • ServiceNow
  • IT Service Management (ITSM)
  • SecOps
  • UI policies
  • JavaScript
  • SAAJ (SOAP with Attachments API for Java)
  • CAD

About Company

About Tecknomic 
Tecknomic is a technical staffing firm partnering with government and Fortune 500 clients across manufacturing, engineering, and technology. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected-veteran status, or any other protected characteristic. 

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