Title: Senior Service Now Technical Lead(CTA Certification Mandatory)
Duration : Contract
Work Location: Remote
Roles and Responsibilities:
- Plan sprint activities, allocate work, monitor progress, and ensure timely, high-quality delivery.
- Conduct code reviews, design reviews, and technical walkthroughs to maintain solution quality and minimize production issues.
- Take ownership of technical deliverables while guiding team members toward successful project execution.
- Develop and maintain integrations using REST, SOAP, Integration Hub, MID Server, and third-party applications.
- Ensure adherence to ServiceNow development standards, security best practices, and platform scalability.
- Design, develop, and customize ITSM modules (Incident, Problem, Change, Request, Knowledge Management).
- Work with Enterprise Service Bus (ESB) and Integration Platform as a Service (iPaaS) technologies in conjunction with ServiceNow
- Collaborate with ServiceNow Support concerning issues and other technical aspects of the ServiceNow platform
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.