Title: Senior Service Now Developer
Duration : 6+ Months of Contract with Possible Extension
Location: Philadelphia, PA (Onsite from Day 1)
Roles and Responsibilities:
- Design, develop, and support ServiceNow applications and platform capabilities with a focus on Discovery, CMDB, CSDM, and ITOM.
- Implement and maintain ServiceNow Discovery for accurate infrastructure and application dependency mapping.
- Configure and manage CMDB governance, reconciliation rules, identification rules, and health dashboards.
- Drive CSDM adoption and align CMDB data models with ServiceNow best practices.
- Implement and enhance ITOM modules, including Event Management, Service Mapping, and Discovery.
- Develop custom applications, workflows, integrations, and automation solutions using ServiceNow platform capabilities.
- Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, Flow Designer flows, and Integration Hub integrations.
- Design and develop REST/SOAP integrations with enterprise applications and third-party tools.
- Troubleshoot complex platform, discovery, and integration issues.
- Collaborate with architects, business stakeholders, and cross-functional teams to deliver scalable solutions.
- Participate in code reviews, platform upgrades, and release management activities.
Required Skills:
4 years of hands-on ServiceNow development experience.
Strong expertise in:
- ServiceNow Discovery
- CMDB Administration & Governance
- Common Service Data Model (CSDM)
- ITOM (Discovery, Service Mapping, Event Management)
- Strong scripting skills using:
- JavaScript
- Glide APIs
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
Experience with Flow Designer and Integration Hub.
- Hands-on experience with REST and SOAP integrations.
- Strong understanding of ITIL processes and ServiceNow platform architecture.
- Experience working with Service Portal and UI Builder is preferred.
- Knowledge of MID Server configuration and troubleshooting.
Qualifications:
Bachelor''s degree in Engineering, Computer Science, Information Technology, or related field.
- ServiceNow certifications preferred:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist - Discovery
- Certified Implementation Specialist - ITOM
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.