| Location | Omaha, NE |
| Salary | $111,384–$132,498 Per Year |
Company
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): Senior Shared Services Specialist
Employment Type: Full-Time
FLSA Status: Exempt
Location: Office| Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.
Summary:
We are looking for a highly capable Senior Salvage Recovery Shared Services Specialist to join our Claims team and work from our Richmond office. Alternatively, we can fill this role in Albany, Chicago, Los Angeles, New York City, or Omaha. The position reports to a manager based in Houston. In this role, the Salvage Recovery Shared Services Specialist will have primarily responsibility for optimizing salvage results and will also assist in other key Shared Services functions.
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
Qualifications / Experience Required:
An advanced knowledge of the salvage function, as well as an exceptional customer service focus typically obtained through:
A minimum of five years' experience managing the salvage function (including title work) and salvage vendor (such as Copart) management.
Bachelor's degree from an accredited university required. Four additional years of relevant work experience in addition to those stated above can be substituted in lieu of a degree.
Experience working with municipalities is strongly preferred.
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
Must have excellent communication skills and the ability to build lasting relationships.
Ability to regularly exercise discretion and independent judgment with respect to matters of significance. This role primarily faces problems and issues that generalized and typically not complex, but require an understanding of a broader set of issues.
Strong negotiation skills a must. Ability to take proactive and pragmatic approach to negotiation.
Desire to work in a fast-paced environment.
Excellent evaluation and strategic skills required.
Must possess a strong customer focus.
Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.
Uses listening and questioning techniques to effectively gather information from insureds and claimants
Proficient in MS Office Suite and other business-related software.
Polished and professional written and verbal communication skills.
The ability to read and write English fluently is required.
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
Adjusters are empowered with broad authority and encouraged to develop creative, individualized solutions for each case.
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
Core Values
At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.