ICF is seeking a Senior Salesforce Developer to support the design, development, and implementation of enterprise Salesforce solutions across Sales Cloud, Service Cloud, and Marketing Cloud environments. This role will lead technical delivery, support system modernization efforts, and ensure scalable, secure, and high-performing solutions aligned with client business objectives.
LOCATION - On site, can report to office in Los Angeles or Pomona, California
Key Responsibilities
Solution Design & Development
Platform Migration & Modernization
Sales, Service, and Marketing Cloud Implementation
Implement and optimize:
Sales Cloud (lead/opportunity management, pipelines, forecasting)
Service Cloud (case management, omni-channel routing, CTI, knowledge)
Marketing Cloud (Journey Builder, Email Studio, Automation Studio)
Design and execute customer journeys, triggered campaigns, and A/B testing strategies
Support email deliverability improvements, including DKIM, SPF, and DMARC configuration
Integration & Data Management
Security & Compliance
Configure and maintain Salesforce security model, including:
Profiles, permission sets, roles, and sharing rules
Ensure compliance with enterprise and federal requirements (e.g., data security, privacy)
Implement role-based access controls for Experience Cloud solutions
DevOps & Release Management
Technical Leadership
Required Qualifications
8+ years of Salesforce development experience, including experience implementing Sales Cloud, Service Cloud, and Marketing Cloud
2 or more years expertise in:
Apex, Lightning Web Components (LWC), Visualforce
SOQL/SOSL and data modeling
2 or more years of experience with Salesforce integrations (REST/SOAP APIs)
2 or more years of experience in JavaScript, HTML, and CSS
2 or more years of experience with data migration tools (e.g., Data Loader, Workbench)
2 or more years of experience and exposure to Salesforce architecture, limits, and platform best practices
Preferred Qualifications
Experience with:
Marketing Cloud Connect and cross-platform integrations
Experience Cloud (Communities)
Middleware platforms and API gateways
Knowledge of CI/CD pipelines and DevOps practices within Salesforce
Familiarity with federal or regulated environments
Certifications (Preferred)
Key Competencies
Work Environment
#LI-CC1
#Indeed
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$130,687.00 - $222,169.00
Los Angeles, CA (CA80)
ICF (NASDAQ:ICFI) is a global consulting and technology services provider with more than 5,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives. Since 1969, government and commercial clients have worked with ICF to overcome their toughest challenges on issues that matter profoundly to their success. Come engage with us at icf.com.