Senior Salesforce Developer – Field Service & Integration

• Leads end-to-end Salesforce development: solution design, Apex/LWC implementation, testing, deployment, and production support.
• Builds scalable automation and UI experiences across Work Order and case-driven operational workflows.
• Develops secure, resilient integrations with internal and external systems using APIs, events, and async patterns.
• Defines and enforces data standards, governance, and quality practices to support analytics and 360 customer views.
• Partners with Operations teams to optimize process efficiency, reduce manual touchpoints, and improve SLA adherence.
• Owns technical documentation, code review quality, CI/CD hygiene, and release readiness.
• Mentors team members and contribute to architectural decisions and platform roadmap planning.

• 6+ years of Salesforce development experience in complex enterprise orgs.
• Deep hands-on experience with Apex, LWC, SOQL, Flows, and Salesforce metadata model.
• Strong command of governor limits, bulkification, security model, and performance tuning.
• Proven experience with integration design (REST/SOAP, async processing, error handling, retry patterns).
• Experience working in Agile teams with Git-based source control and deployment pipelines.
• Strong communication skills and ability to translate business processes into technical solutions.
• Field Service experience is a must-have, including experience designing and supporting Work Order-centric operations, supporting FSL mobile and implementing solutions for Work Order Line Items and Product Request processes.

• Integration experience is strongly preferred.
• Build and maintain robust integrations between Salesforce and downstream/upstream systems.
• Use Named Credentials, secure auth patterns, and standardized integration frameworks for consistency.
• Implement event-driven and asynchronous designs (Queueable/Batch/Platform Events where appropriate) for reliability and scale.
• Own integration observability: logging, alerting, reconciliation, and support runbooks.
• Model and map Salesforce service/field entities into Data Cloud structures.
• Align data capture with reporting, activation, and predictive use cases.
• Enforce data quality controls (dedupe, standardization, validation, lineage) from source to activation.
• Support use cases that connect operational data (service history, work orders, partner activity) to customer intelligence.

• Salesforce certifications such as Platform Developer II, JavaScript Developer I, Integration Architect, or Data Cloud credentials.
• Experience in large org refactoring, managed package coexistence, and multi-team governance models.
• Experience with high-volume service operations, partner ecosystem workflows, or regulated data environments

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