Senior Sales Ops Analyst

Senior Revenue Operations (Data) Analyst

NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS providerserving the public sector and public safety organizations nationwide.

For more than 25 years, we've helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.

NEOGOV is seeking a highly skilled Senior Revenue Operations (Data) Analyst to join our Revenue Operations team and play a critical role in supporting the success of our Sales and Marketing organizations. This individual will own high-impact analytics initiatives, deliver accurate and timely business insights, and help shape the future of reporting, automation, and data strategy across the revenue organization.

This role will be responsible not only for day-to-day analysis and reporting, but also for driving long-term planning around reporting automation, improving data quality and decision-making, mentoring junior analysts, and helping NEOGOV become a market leader in modern, AI-enabled RevOps reporting.

The ideal candidate is analytical, strategic, systems-minded, and comfortable working across large datasets, business stakeholders, and reporting tools such as Salesforce, Tableau, Excel, and GTM systems.

Revenue Analytics and Business Insight

• Analyze large datasets to identify trends, patterns, and insights that drive business strategy and decision-making across Revenue Teams.
• Develop and maintain reporting frameworks that support annual planning and ongoing business operations, including territory trends, quota and commission planning, pipeline management, pricing analysis, and sales and marketing performance tracking.
• Extract meaningful customer and market insights by collecting, cleaning, analyzing, and interpreting data using statistical and analytical methods.
• Identify anomalies, risks, and opportunities in revenue data, and provide actionable recommendations to stakeholders in real time.
• Develop individual KPIs, including sales quotas and territory management frameworks, by leveraging historical performance and forward-looking analysis.
• Own and maintain TAM (Target Addressable Market) assignments within Salesforce, cross-referencing annual goals, current activity, and prior outcomes.

AI and Innovation in RevOps Reporting

• Research, evaluate, and implement relevant AI and automation tools that improve reporting efficiency, insight generation, forecasting, and business decision support.
• Help NEOGOV establish a best-in-class approach to AI-enabled revenue analytics, including opportunities in natural language reporting, anomaly detection, data summarization, forecasting, and dashboard automation.
• Partner with systems, operations, and business leaders to identify high-value use cases for AI in reporting and go-to-market analytics.
• Build processes and standards that enable the responsible, scalable use of AI within RevOps reporting.

Reporting, Dashboarding, and Automation

• Develop, maintain, and optimize Tableau, Excel, and Salesforce dashboards, reports, and visualizations for stakeholders at all levels of the business.
• Build a long-term roadmap to automate recurring reporting and dashboard workflows, with a focus on scalability, reliability, and reduced manual effort.
• Use Python for data analysis and automation (e.g., pandas, data processing, API integrations, reporting workflows).
• Ensure the accuracy, integrity, and consistency of data across multiple systems and reporting environments.
• Use Salesforce ETL tools to insert, update, and delete data as needed to support business processes and data hygiene.

Strategic Data Leadership

• Contribute to the development and execution of NEOGOV's broader data strategy, including the definition of annual KPIs, core business metrics, and reporting standards.
• Help define how business logic is documented and maintained, including KPI definitions, field mappings, data joins, and reporting governance.
• Lead efforts to standardize reporting logic across platforms so stakeholders can trust and consistently interpret the same metrics.

Team Development and Cross-Functional Partnership

• Mentor and support junior analysts by providing guidance on analytical thinking, reporting best practices, stakeholder communication, and tool usage.
• Help establish stronger team standards for documentation, QA, metric consistency, and dashboard design.
• Collaborate cross-functionally with Sales, Marketing, Finance, RevOps, and GTM Systems teams to drive alignment and operational excellence.

Who You Are

• Required Bachelor's degree in Business, Finance, Economics, Statistics, Data Analytics, or a related field.
• Preferred Advanced degree (MBA or Master's in Analytics, Finance, or related field).
• 7+ years of experience in Sales Operations, Revenue Operations, FP&A, Business Analytics, or Data Analytics, ideally within a SaaS or high-growth sales organization.
• Strong experience supporting Sales and Marketing teams through reporting, KPI development, forecasting, and operational analysis.
• Advanced experience with Tableau, Excel, Salesforce reporting, and related analytics tools.
• Proficiency in Python for data analysis and automation (e.g., pandas, data processing, API integrations, reporting workflows).
• Demonstrated ability to improve reporting processes through automation and systems thinking.
• Familiarity with evaluating or implementing AI tools, reporting automation solutions, or modern analytics workflows is strongly preferred.
• Experience mentoring junior team members or serving as a lead analyst is highly desirable.
• Excellent written and verbal communication skills, including the ability to present complex data concepts in a clear, concise, and business-relevant manner.

Essential Functions

• Work in NEOGOV's El Segundo, CA (Los Angeles) office.
• Ability to keep up with continuous learning through self-education and evolving technology.
• Strong ability to organize work, time, and thought processes in a fast-paced environment.

Why This Role Matters

This role is critical to helping NEOGOV scale its revenue organization with stronger analytics, better reporting, and more modern decision support. In addition to supporting today's business needs, this individual will help shape the future of Revenue Operations by building a smarter, more automated, and increasingly AI-enabled reporting environment.

What NEOGOV Offers

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1.
• Generous PTO to support work-life balance.
• 401K Matching.
• 12-week Paid Parental Leave.
• Autonomy to grow and find your career path with supportive leadership.
• Inclusive and diverse work environment.

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.