What You'll Do at Allego:
The Senior Revenue Systems Manager owns the architecture, integration, and roadmap of Salesforce and the broader GTM systems stack, roughly a dozen connected platforms spanning CRM, customer success, marketing, revenue operations, and finance. The role spans four areas: platform architecture and data integrity, cross-system integration, reporting and analytics infrastructure, and end-to-end ownership of major systems initiatives. It sits above the team's day-to-day, tier-1 system-support function (routine account, ownership-field, and access administration on Salesforce and adjacent tools); this role designs and governs the systems that tier-1 support operates within, rather than performing that transactional work directly. It supports Sales, Customer Success, Marketing, Finance, Engineering, and Services.
Key Responsibilities
- Platform Architecture & Data Integrity: Own Salesforce platform architecture (configuration design, automation, and the security/permissions framework) and extend the same architecture ownership to ChurnZero. Sets the standards and structure that tier-1 system support (routine account creation, ownership-field updates, and access provisioning across Salesforce and adjacent tools) operates within, and serves as the escalation point for issues beyond that layer.
- Platform Architecture & Data Integrity: Design and maintain the data model and integrity rules across account, opportunity, and lead records (deduplication logic, ownership-reassignment workflows, and segmentation structure) that tier-1 support executes against day to day.
- Cross-System Integration: Manage and troubleshoot integrations across the connected GTM systems stack (HubSpot, Nooks, UserGems, Outreach, RingLead, NetSuite, Power BI, Zendesk, Jira, and Timely), owning the integration-user and connected-app architecture as tools transition off individually licensed seats. Zendesk and Jira are integration partners in this footprint; platform administration for each stays with its own team.
- Reporting & Analytics: Build and maintain the standing dashboard and reporting infrastructure for Sales, Marketing, Customer Success, and RevOps leadership (pipeline, churn, campaign, and account-health tracking) using Power BI and native Salesforce reporting, distinct from ad hoc report pulls handled at the tier-1 support level.
- Program & Initiative Ownership: Lead major cross-functional systems initiatives end-to-end (e.g., CPQ rollout, forecasting standardization, role-hierarchy redesign, new-tool rollouts such as Nooks and UserGems) from scoping through adoption.
- Program & Initiative Ownership: Design and launch new operational workflows that span multiple teams (e.g., the new-customer/new-system creation process across Support, Sales, and Customer Success).
- Program & Initiative Ownership: Act as product owner for Salesforce and the broader GTM systems stack: maintain the roadmap, prioritize requests, and manage stakeholder intake.
- Partner with executive stakeholders across Sales, Customer Success, Marketing, Finance, Engineering, and Services to define business requirements and translate them into scalable systems solutions.
- Ensure governance, documentation, and best practices across administration, integration, and reporting work, including the standards tier-1 system support follows.
Experience You'll Bring to Allego:
- 7-10 years experience in Salesforce administration and business systems management, ideally including ownership of a broader multi-system GTM stack (customer success, marketing automation, ERP, or BI tools) rather than Salesforce alone, with demonstrated experience operating above the transactional, tier-1 admin layer: architecting solutions and setting standards rather than performing routine record maintenance directly.
- Proficiency in Salesforce declarative development (flows, automation, custom objects).
- Experience managing and troubleshooting integrations across a diverse toolset (e.g., NetSuite, marketing automation, customer success platforms, sales engagement/prospecting tools, BI reporting).
- Demonstrated ability to lead multi-month, cross-functional initiatives from scoping through adoption, rather than only configuring requested changes.
- Strong program management and stakeholder engagement skills across departments (Sales, Customer Success, Marketing, Finance).
- Ability to balance tactical configuration and support load with long-term systems strategy and roadmap ownership.
- Salesforce Administrator certification required; CPQ experience a plus.
Compensation & Benefits:
$114,000 - $162,000 base + 15% variable + equity
Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one:
- Medical, dental, and vision coverage
- Unlimited vacation
- Paid parental leave
- Health Reimbursement Account (HRA)
- Flexible Spending Account (FSA)
- 401(k) with company matching
- Short & long-term disability, AD&D, and life insurance
- Allego stock options
- This position is posted as hybrid, however remote candidates may be considered.*