Senior Revenue Enablement Manager

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long-term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people! 

Interested in joining our smart, fun, and talented team?

Position Overview

We are seeking a remote Sr. Revenue Enablement Manager to join our team at Fourth! This individual will work directly with the Sr. Director, Revenue Enablement, and other members of our commercial operations team to create, maintain, and deliver revenue enablement content and curriculum for commercial team new hires and existing quota-carrying roles - all on a remote basis. As an individual contributor, this role supports all customer-facing teams, including Sales, Customer Success, and Business Development. Key focus areas will be revenue team onboarding, curriculum and training materials design and delivery, learning management system course creation and maintenance, and sales kick-off meeting support.

Primary Responsibilities

• The Sr. Revenue Enablement Manager develops and maintains revenue enablement content for learning programs, paths, and certifications across revenue-facing roles (Sales Directors, Account Executives, Account Managers, Customer Success Managers, and Business Development Representatives) remotely. Provides subject-matter expertise on content design and delivery to improve the business's revenue training and enablement programs.

• Partner with Enablement, Sales Leadership, Customer Success, Marketing, and Product to regularly assess revenue training content needs, using performance data and observation to identify skill gaps across the team. Partner with Revenue Operations to align enablement programs with pipeline, ramp, and retention metrics.

• Listen to customer-facing calls and interactions, providing coaching and feedback to Sales, Customer Success, and Business Development teams to improve performance.

• Lead product launch enablement, including messaging, training, and customer-facing collateral for new product releases, alongside Product Marketing.

• Own Seismic content strategy and administration – platform governance and content library management – partnering with Marketing and Product to ensure consistency and quality across sales and customer-facing collateral (case studies, decks, templates, info sheets, etc.).

• Manage LMS course design, content creation, and compliance – including voiceovers, training materials, certifications and onboarding paths – to make the new-hire learning and on-going training intuitive.
  

Key Skills and Competencies

• 5+ years of experience in a revenue enablement or learning and development team.

• Track record of collaborating with Product, Product Marketing, Revenue Operations, and sales/revenue leadership to deliver content, with the ability to facilitate and lead training.

• Proven ability to develop content around onboarding, sales process, product training, and collateral, including video. Has strong e-learning and/or video work portfolio with instructional design examples (please be prepared to send samples).

• Experience using performance data and call coaching or conversation intelligence tools (e.g., Gong) to identify skill gaps and improve team performance.

• Previous experience working with Learning Management Systems and content management platforms (e.g., Seismic).

• Skilled in SaaS technologies and AI best practices, with the ability to apply them to enablement content and tools.

• Experience working across global teams preferred.

• College Degree Preferred

• Able to work on a fully remote basis.
  

Fourth Benefits

Unlimited PTO!
Medical, Dental, Vision Insurance!

401k Match!

Parental Leave

Laptop and equipment.

Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA

Our Story

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite, including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits, and payroll services, now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. 

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.