Overview
The Senior Quality Technician is responsible for supporting product quality, process control, and continuous improvement initiatives throughout the manufacturing operation. This position serves as a key resource for quality assurance activities, laboratory testing, data analysis, nonconformance management, and quality system compliance. The ideal candidate is a hands-on problem solver who can work independently, collaborate across departments, and drive improvements that enhance product performance and customer satisfaction.
Responsibilities
- Analyze quality and process data to identify trends, reduce variation, and drive corrective and preventive actions.
- Develop, revise, and maintain quality standards, procedures, work instructions, and inspection documentation.
- Coordinate and support qualification activities for new materials, products, and process changes.
- Manage Engineering Change Orders (ECOs) and Process Change Orders (PCOs) to ensure proper documentation and implementation.
- Conduct routine process audits and inspections to verify compliance with established procedures and operating standards.
- Maintain calibration systems and records for measuring equipment, gauges, and testing instruments.
- Support Material Review Board (MRB) activities and the disposition of nonconforming materials.
- Assist with root cause investigations and implementation of corrective actions.
- Support employee training related to quality requirements, inspection methods, testing procedures, and quality system expectations.
- Participate in internal and external audits and assist in maintaining compliance with customer and quality management system requirements.
Qualifications
- Experience using quality tools and problem-solving methodologies, including 5 Why Analysis, Pareto Analysis, Cause-and-Effect Diagrams, and FMEA.
- Knowledge of calibration systems, measurement system analysis (MSA), and Gage R&R studies.
- Experience working within a structured quality management system and supporting customer or third-party audits.
- Hands-on experience performing polymer testing, including Melt Flow Index (MFI), FTIR, and DSC analysis.
- Ability to read and interpret engineering drawings, specifications, and technical documentation.
- Proficiency with Microsoft Office applications, especially Excel, Word, Outlook, and PowerPoint.
- Strong analytical, organizational, and communication skills.
- Ability to manage multiple priorities and work effectively with minimal supervision in a fast-paced manufacturing environment.
- Demonstrated commitment to safety, quality, and continuous improvement.
DESIRED QUALIFICATIONS:
- Experience in plastics manufacturing, or polymer processing.
- Working knowledge of Lean Manufacturing and Six Sigma.
- Experience with InfinityQS SPC Software.
- Prior experience supporting corrective action and continuous improvement initiatives.
WORK SCHEDULE:
MON-FRI, 7:00 AM – 3:30 PM
Must be flexible to work other shifts as required.
Rain Bird is an equal opportunity employer.