Senior Quality Engineer

Amazon.com Inc

MA

JOB DETAILS
SKILLS
8D, Bug Tracking/Defect Management, Calibration, Capability Maturity Model (CMM), Continuous Improvement, Control Engineering, Corrective Action, Cross-Functional, Data Analysis, Embedded Systems, Metrology, Performance Analysis, Problem Solving Skills, Process Capability, Process Development, Process Engineering, Process Improvement, Process Quality, Product Lifecycle, Product/Service Launch, Production Part Approval Process (PPAP), Production Volume, Quality Control, Quality Engineering, Quality Management, Quality Metrics, Quality Monitoring, Regulatory Compliance, Risk, Risk Management, Root Cause Analysis, Scorecarding, Supply Chain, System Validation, Systems Analysis, Systems Maintenance, Trend Analysis, Validation Plan, Vendor/Supplier Evaluation
LOCATION
MA
POSTED
3 days ago

We are seeking a Quality Engineer to join our Quality Engineering organization. You will execute and support the comprehensive quality strategy for our advanced operations, contributing across the quality lifecycle from early development through high-volume production. You will help build and maintain the quality management system and apply the standards and systems that ensure our advanced hardware products meet the highest quality bar.

This is a high-development environment that"s evolving rapidly. You will work as part of a multi-disciplinary team of Quality Control Engineers, Supplier Quality Engineers, Metrology specialists, and Quality Technicians embedded across the product lifecycle.

Key job responsibilities

Quality Systems & Standards

  • Support the development and maintenance of the Quality Management System (QMS), including control plans, inspection standards, and procedures that scale from pilot through high-volume production
  • Execute IQC, in-process inspection, and final product acceptance activities. Support the Material Review Board (MRB) process for non-conforming material disposition
  • Maintain quality data systems for tracking defects, yields, escapes, and corrective actions. Use data to identify trends and drive improvements

Design & Process Quality

  • Participate in DFMEAs and PFMEAs during product and process development. Provide quantitative feedback on manufacturability, process capability, and quality risk to design teams
  • Support quality readiness for New Product Introductions (NPI), applying design-for-quality and design-for-inspection principles early in the development cycle
  • Execute measurement system analysis (MSA), process capability studies (Cpk/Ppk), and validation protocols to qualify new products and processes

Supplier Quality & Incoming Quality Control

  • Execute Supplier Quality Engineering activities - ensure suppliers complete PPAP and meet quality requirements before parts are released for production. Conduct first article inspections (FAI) for new parts and engineering changes
  • Monitor supplier quality performance through scorecards, corrective action requests (SCARs/8Ds), and business reviews. Drive supplier improvement and development
  • Collaborate with Supply Chain and Process Engineering to assess and mitigate supplier quality risks for new product introductions

Metrology & Measurement Systems

  • Operate and support the metrology lab - CMM programming, optical measurement systems, gauge calibration, and precision measurement capabilities
  • Validate measurement systems (MSA/Gage R&R) and provide metrology support for dimensional analysis, root cause investigations, and process capability studies
  • Maintain calibration programs for production gauges, fixtures, and measurement equipment in compliance with quality standards

Operations Quality & Root Cause Analysis

  • Conduct root cause analysis using structured methodologies (8D, 5-Why, Fishbone, fault tree) for internal defects, customer escapes, and supplier quality issues
  • Support the escape and quarantine process - contain affected product, determine disposition, and implement corrective/preventive actions to prevent recurrence
  • Track quality metrics (DPPM, first pass yield, escape rate, cost of poor quality) and drive continuous improvement through data analysis and cross-functional problem solving

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles