Highlights
Collaborate with Manufacturing and Engineering teams to improve process capability, reduce variation, and increase first-pass yield. Utilize structured problem-solving tools such as 8D, DMAIC, and Root Cause Analysis to identify and eliminate recurring issues.
Numbers & Facts
| Location | New Bedford, Massachusetts |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $115,000–$130,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
Description
Product & Process Quality Leadership
Lead investigations into nonconforming product, quality escapes, customer complaints, and manufacturing issues. Utilize structured problem-solving tools such as 8D, DMAIC, and Root Cause Analysis to identify and eliminate recurring issues. Drive Corrective and Preventive Actions (CAPA) from initiation through effectiveness verification. Analyze quality metrics including scrap, yield, defects, and process performance to identify trends and improvement opportunities. Collaborate with Manufacturing and Engineering teams to improve process capability, reduce variation, and increase first-pass yield.
Customer & Regulatory Quality
Serve as the primary quality representative for customer concerns, SCAR responses, audits, and technical discussions. Interface directly with customers to resolve quality issues and maintain strong relationships. Support customer visits, audits, and quality reviews. Ensure compliance with AS9100, ISO 13485, and customer-specific quality requirements.
Quality Systems & Compliance
Maintain and improve key quality system processes including CAPA, MRB, NCMR, and RMA. Support internal, customer, and third-party audits from preparation through corrective action implementation. Develop and enhance quality documentation including PFMEAs, Control Plans, inspection plans, and process controls. Drive quality system improvements to ensure regulatory and customer compliance.
Validation & Risk Management
Lead validation activities including IQ, OQ, and PQ for manufacturing processes and equipment. Conduct risk assessments and develop mitigation strategies through PFMEA and process controls. Implement effective monitoring and control plans to sustain product quality.
Data Analytics & Continuous Improvement
Utilize SPC, DOE, capability studies, and statistical analysis tools to support decision-making. Develop quality dashboards and performance reports for leadership visibility. Lead projects focused on scrap reduction, yield improvement, variation reduction, and process stability.
Supplier Quality & Inspection
Support supplier quality initiatives, issue resolution, and supplier performance improvement. Improve measurement systems through MSA, GR&R studies, and calibration programs. Provide expertise on inspection methods, metrology, and gauging strategies.
Technical Leadership
Mentor quality engineers and cross-functional team members. Lead cross-functional teams in solving complex manufacturing and customer quality challenges. Influence quality-driven decision-making across the organization without direct authority.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
Requirements to Apply
- Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, Manufacturing, or related discipline)
- 5+ years of Quality Engineering experience within a manufacturing environment
- Experience supporting aerospace, medical device, or other highly regulated industries preferred
- Strong knowledge of CAPA, MRB, NCMR, and quality management systems
- Experience with root cause analysis methodologies such as 8D, DMAIC, or similar
- Proficiency with statistical analysis tools including SPC, DOE, capability studies, and Minitab
- Experience leading process validation activities (IQ/OQ/PQ)
- Familiarity with AS9100 and/or ISO 13485 standards
- ASQ Certified Quality Engineer (CQE) certification preferred
- Strong communication skills with customers and cross-functional stakeholders
- Ability to independently drive investigations and implement solutions
- Must meet ITAR/EAR eligibility requirements
What's on Offer
- Competitive salary ranging from $115,000 to $130,000 annually.
- Permanent position with growth potential.
- Bonus potential
- Opportunity to influence quality strategy across aerospace and medical manufacturing operations
- High-visibility position with direct customer interaction and leadership exposure
- Lead meaningful continuous improvement projects that impact operational performance
- Work within a highly regulated environment utilizing advanced quality methodologies
- Strong opportunity for professional growth, technical leadership, and career advancement
Job Summary
Sector: Engineering & Manufacturing
Sub Sector: Quality, Technical
Industry: Industrial / Manufacturing
Where: New Bedford
Contract Type: Permanent
Consultant Name: Kyle Perry
Job Reference: JN-102026-7126169
About Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.