Senior Quality Complaints Associate

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts.

Payrate: $27.00 - $29.00/hr.
 
Summary:
This is a lab-based job with no opportunity for remote work.
 
Responsibilities

• Receive, clean, and evaluate product complaint return samples, including taking photos, x-rays, and performing written inspections.
• Interface with various sites and business partners.
• Manage complaint return sample inventory.
• Author technical assessment reports.

 
Qualifications

• Bachelor's Degree in Life Sciences or related field, or the equivalent combination of education and/or experience.
• Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
• Ability to evaluate documentation and operations according to company guidelines.
• Self-motivated, attentive to details, and able to prioritize and meet deadlines.
• Basic statistical mathematical skills, including the ability to trend data.
• Basic project management skills.
• Ability to independently understand, follow, and implement instructions.
• Strong written and verbal communication & collaboration skills.
• Proficiency in word processing, database, and spreadsheet applications.
• Strong organizational skills with the ability to manage multiple projects or assignments.
• Role may involve periods of prolonged sitting and standing, lifting boxes and storage containers of up to 50lbs, and transporting samples across campus.

 
Skills

• Attention to Detail
• Organizational skills
• Communication skills
• GDP/GMP experience is a plus

 
Pay Transparency: The typical base pay for this role across the U.S. is: $27.00 - $29.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting

privacy@aditiconsulting.com

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