Analysis Skills, Benchmarking, Campaigns, Channel Strategies, Competitive Analysis/Strategy, Conferences, Data Analysis, Performance Metrics, Problem Solving Skills, Reporting Dashboards, Resolve Customer Issues, Revenue Growth, Sales Management, Salesforce.com, Strategic Analysis, Strategic Planning, Team Player, Trade Shows, Up-Selling
The Senior Publisher Account Manager I, Connexity is based in LA and owns and develops a portfolio of CNX and SKM Publisher clients ensuring full utilization of the Skimlinks' and Connexity services and platform.
Responsibilities:
- Manage, retain and accelerate growth of accounts through highly pro-active client engagement including the evaluation of Publishers' long term strategic objectives
- Upsell your Publishers on Skimlinks/Connexity growth tools within your portfolio to increase revenue
- Develop strategic plans for client portfolio to drive revenue growth, deliver on KPIs and achieve operational excellence
- Become a key strategic partner to top tier publishers
- Identify and create new value opportunity with top tier publishers
- Identify opportunities to align our current or potential product offerings with the goals and themes of top tier publishers
- Closely monitor and evaluate campaign performance. Work closely with analytics team on campaign strategy and optimizations
- Resolve account issues pro-actively and expediently; work cross departmentally for issue resolution when needed
- Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings
- Attend tradeshows/conferences to evangelize our value proposition to new and existing clients
- Utilize internal and Salesforce dashboards to understand progress against targets and how to reach them
- Present quarterly business reviews for top Publishers
- Regularly analyze data around how a Publisher is performing, benchmarking them against their competitors and providing suggestions for how they can grow
- Compile and analyze Publisher reports in regards to activities with specific merchants
- Collaborate with the Operations team to ensure seamless implementation of Skimlinks technology