Senior Property Manager (Industrial)

• Work closely with the asset management, leasing, marketing and accounting teams to provide the highest level of service to our tenants.
• Ensure that all Company policies and procedures are implemented and adhered to.
• Conduct routine property inspections, promptly advising asset management of any property related repairs and recommendations.
• Prepare and adhere to operating and capital budgets and reforecasts, as well as annual expense recovery estimates and reconciliations.
• Prepare timely and accurate property variance reports with meaningful data and explanation.
• Review and approve all accounts payable batches in a precise and timely manner, ensuring that the property does not incur any late fees.
• Review and approve monthly rent edits, ensuring timely payment application and collection of rent. Visit with asset management and Director of Property Management regarding any late fee waiver request.
• Maintain personal and frequent contact with all tenants, vendors, and in-house departments, as needed.
• Respond to and resolve any after-hours emergency calls as needed. Notify asset management as to emergency situation, as deemed appropriate.
• Supervise, develop, and train staff as needed for future growth and development.
• Provide effective and concise written and oral communication to supervisors, asset management and other team personnel.
• Resolve all day-to-day property management issues in a timely manner.
• Respond promptly to tenant requests or correspondence, following Company customer service standards.
• Ensure compliance with codes, regulations, and governmental agency directives.
• Regularly communicate employee performance expectations and complete annual performance reviews with respective team members.
• Perform tenant move in/move outs as needed. Ensure timely renovation for vacancies, to minimize down time.
• Support asset management, accounting, leasing and marketing teams during due diligence and property disposition activities.
• Provide cost effective solutions to enhance property appearance, performance, and maintenance.
• Provide content, input, and data collection for all Company ESG initiatives.
• Thoughtful, creative, and analytical problem-solving skills.

• Bachelor’s degree (BA/BS) from an accredited four-year college or university, and a minimum of ten years property management experience.
• 10 + Years of commercial property management experience with a preference to industrial experience.
• Detail oriented manager with ability to effectively multitask.
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production and employee management.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Supervisory and strong communication skills, with the ability to foster strong relationships with tenants and team.
• Financial acumen and experience with reviewing annual budgets, reforecasts, and annual OPEX reconciliations.
• Computer proficiency in MS Office (Excel, Word, Outlook, TEAMS)
• Experience with Yardi Elevate and ABF preferred.
• CPM, RPA designations preferred.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Hillary@shineassociatesllc.com

Kelsey@shineassociatesllc.com

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