Senior Project / Program Manager

Job Title: Senior Project / Program Manager

Location: Chicago IL

Duration: / Term: Contract

Experience Desired: 12+ Years

Job Description:

Role Profile: Senior Project / Program Manager (Onshore)

• Experience Level: 12+ years of enterprise IT program management and technical delivery leadership.
• Domain Focus: Insurance technology transformations, claims lifecycle management, enterprise integration, and complex software delivery programs.
• Engagement Alignment: Functions as onshore delivery co-pilot, providing transparent reporting and driving execution accountability on a high-initiative program.

Required Qualifications & Competencies

• Insurance & Claims Domain Mastery:

• Proven track record leading large-scale claims management system implementations or modernizations.

• In-depth understanding of the end-to-end claims lifecycle, operational workflows, and regulatory compliance requirements.

• Technical & Architectural Fluency:

• Ability to bridge high-level technical architecture (microservices, event-driven data flows, AI enablement) with tactical delivery planning.

• Program Control & Governance:

• Mastery of agile, hybrid, and waterfall delivery frameworks.

• Demonstrated capability in critical path analysis, resource allocation, risk management, and scope control.

• Executive Stakeholder Communication:

• Strong executive presence with experience managing strategic communications, steering committee reporting, and sponsor-level decision-making.

Key Skills:

Project / Program Management, Insurance, Claims, resource allocation, risk management