Senior Project Manager & Resource Lead

About the Company

Our client is an award-winning strategic creative agency that helps ambitious brands turn strategy into compelling storytelling and measurable business results.

Working across brand strategy, creative, integrated campaigns, media, and communications, the agency partners with mid-market challengers and category leaders looking to grow, evolve, and build lasting momentum.

Their approach brings strategy, creativity, and performance together through collaborative, cross-functional teams. The culture emphasizes clear communication, continuous learning, thoughtful collaboration, and doing work that makes a meaningful impact.

This is an opportunity to join a growing agency where your contributions will influence not only client delivery but also how teams collaborate and how work gets done.

About the Role

We are seeking a Senior Project Manager & Resource Lead to serve as a central driver of project delivery, team coordination, and resource planning across the agency.

This is a hands-on project management role for someone who understands the pace and complexity of creative agency work. You'll partner with creative, media, account, and strategy teams to establish clear timelines, manage workloads, anticipate risks, and ensure projects move from kickoff to completion on time and within scope.

You'll also take ownership of external resource coordination, helping the agency source, onboard, and manage freelancers and contractors while supporting sustainable workloads across internal teams.

This role is ideal for a proactive agency project manager who doesn't simply track tasks but actively creates clarity, accountability, and momentum.

What You'll Do

Project Delivery & Accountability

• Own end-to-end project management for assigned client accounts and workstreams, from kickoff through final delivery.

• Build and maintain detailed project schedules, timelines, and dependencies.

• Monitor project health, identify risks, and communicate potential issues before they escalate.

• Partner with account teams to support client-facing deadlines and manage expectations.

• Manage project scope documentation, change orders, and status reporting.

• Ensure project information, task ownership, and deadlines remain current and visible.

Creative & Media Project Management

• Manage creative production workflows across design, content, video, and other client deliverables.

• Partner with media leadership to coordinate media workstreams, schedules, and deliverables.

• Collaborate with creative, media, account, and strategy teams to maintain alignment throughout the project lifecycle.

• Provide structure, follow-through, and accountability across teams and department leads.

• Help identify workflow gaps and implement solutions that improve delivery efficiency.

Resource Planning & Coordination

• Own external resource coordination, including sourcing, onboarding, briefing, and deliverable tracking for freelancers and contractors.

• Partner with PM team members and department leads to support internal resource allocation.

• Lead weekly resourcing discussions to identify capacity constraints and upcoming needs.

• Help balance team workloads to support sustainable delivery and reduce bottlenecks.

• Maintain visibility into resource requirements across active and upcoming projects.

Documentation & Process Improvement

• Maintain accurate project tracking in the agency's project management system.

• Champion consistent time tracking and use project data to monitor project health.

• Maintain clear project documentation, including briefs, schedules, status updates, and decisions.

• Promote proactive communication and consistent project management practices across the team.

What We're Looking For

Required Qualifications

• 8–12 years of project management experience within a marketing, creative, or digital agency. Agency experience is required.

• Hands-on experience managing creative production workflows, media deliverables, and integrated campaign timelines.

• Strong understanding of how creative, account, media, and strategy teams collaborate.

• Experience managing multiple projects, stakeholders, and competing deadlines simultaneously.

• Experience coordinating external resources, including freelancer or contractor sourcing, onboarding, and deliverable management.

• Proficiency with an agency project management platform and the ability to champion consistent adoption.

• Strong communication, organization, and documentation skills.

• Experience partnering with senior creatives, media leads, and department heads.

The Person Who Will Thrive in This Role

• Proactive:You anticipate problems, build plans early, and flag risks before they become urgent.

• Accountable: You take ownership of deadlines, deliverables, and project outcomes.

• Organized: You maintain visibility across multiple projects without losing sight of the details.

• Collaborative:You build strong working relationships across disciplines and help teams work better together.

• Confident communicator:You're comfortable managing expectations, addressing challenges, and holding stakeholders accountable respectfully.

• Adaptable:You thrive in a fast-moving agency environment where priorities can shift.

• Solutions-oriented:You don't just identify problems; you bring thoughtful solutions to the table.

What Success Looks Like

During your first 90 days, you'll be expected to:

• Audit active projects and establish clear timelines and status tracking for assigned workstreams.

• Identify delivery risks or workflow gaps and bring forward practical solutions.

• Build trusted relationships with agency leadership and cross-functional teams.

• Improve visibility, communication, and accountability across creative and media projects.

• Establish clear processes for managing external freelancers and contractors.

Over time, success means helping the agency deliver high-quality work on schedule, within scope, and with strong visibility into project health. You'll become a trusted partner for teams that need structure, accountability, and someone who keeps momentum moving.

Culture & Benefits

Benefits include:

• Health, dental, and vision coverage

• Hybrid and flexible work environment, with a minimum of 3 days per week in the office.

• Unlimited PTO with an encouraged minimum of 4 weeks taken annually.

• Two paid agency volunteer days.

• Ongoing professional development opportunities, including workshops, coaching, and training.

• Culture-building events and team activities.

• Company holidays and a winter break.

   

Why Join?

• Make a meaningful impact: Help shape project management and resource planning practices within a growing creative agency.

• Work cross-functionally: Collaborate with experienced leaders across creative, media, account, and strategy.

• Build and improve: Have the opportunity to introduce processes that support better delivery and team efficiency.

• Grow with the agency: Join a culture that values learning, professional development, and continuous improvement.

• Be part of a collaborative team: Work in an environment that values transparency, thoughtful communication, and shared success.

Compensation & Work Arrangement

Interested?

If you're an experienced agency project manager who enjoys creating structure, managing complex workflows, and helping creative teams do their best work, we'd love to hear from you.