Senior Project Manager (Hybrid)

Position Summary

The Senior Project Manager I is responsible for overseeing all aspects of multiple medium to large projects with moderate to high complexity. This role takes projects from original concept through completion, serving as the single point of accountability and ensuring alignment with established project controls and standards.

The Senior Project Manager I demonstrates a strong commitment to stakeholder relationships by proactively communicating, identifying risks and issues, and facilitating timely, effective resolutions. Moderate travel may be required depending on project needs.

Reports To: Senior Project Manager II or above
Supervises: None

Key Responsibilities

• Organize project activities into manageable work efforts and determine effective approaches to completing project objectives as outlined in the project plan.

• Develop and facilitate strategic documents such as Project Charters, Education and Communication Plans, and detailed project plans.

• Present project updates and progress reports to business owners and stakeholders.

• Clearly define and manage project scope while motivating team members.

• Manage relationships with multiple business owners and team members to accomplish project objectives.

• Proactively identify and manage risks, issues, and cross-project dependencies.

• Monitor and report project activities and status within established timelines.

• Coach team members to clarify task assignments, milestones, and deliverables.

• Ensure completion of high-quality, professional deliverables as required by each project plan.

• Facilitate the creation of toolkits to support field-based implementations.

Knowledge, Skills & Abilities

Organization

• Maintains focus and proactively prioritizes initiatives

• Effectively manages tasks and resources

• Demonstrates strong scheduling and multi-tasking abilities

Project Management

• Applies structured project controls to define scope, goals, timelines, and performance metrics

• Ensures projects remain on schedule and meet quality standards

• Communicates project scope and progress clearly and effectively

Gaining Commitment

• Uses effective interpersonal techniques to gain buy-in

• Adapts communication style to suit tasks, situations, and stakeholders

Tactical Execution

• Effectively leverages project controls to manage initiatives

Technical Skills

• Proficiency or willingness to learn:

  • Microsoft Office (OneNote, OneDrive, Excel, Word, Access, Visio, Outlook, PowerPoint including Office Timeline add-on)

  • Online collaboration tools (WebEx, conference calling platforms, online facilitation tools)

  • Project management and scheduling tools (Microsoft Project, MS Planner, Agile tools, or equivalent systems)

Core Competencies

Integrity

• Acts honestly and follows through on commitments

• Maintains consistency between actions and words

Compassion

• Demonstrates empathy and professionalism, even in challenging situations

• Actively listens and anticipates the needs of others

Accountability

• Takes ownership of outcomes and impact

• Builds strategic relationships across the organization

• Supports cross-departmental collaboration

• Demonstrates awareness of organizational dynamics

Respect

• Treats all individuals with dignity

• Embraces diversity

• Listens attentively and seeks to understand different perspectives

Excellence

• Takes initiative to improve service, quality, and performance

• Pursues ongoing personal and professional development

• Collaborates effectively to exceed expectations

Education

• Bachelor's Degree or equivalent experience preferred

Experience

• Minimum of 5 years of project management experience

• Healthcare industry experience preferred

• Experience within hospital systems, supply chain, workforce management, financial services, or technical/systems environments is a plus

Certifications

• PMP certification preferred but not required

• LEAN and/or Six Sigma certification(s) are a plus