Senior Project Manager (DPO)

Job Description

Senior Project Manager (DPO)

San Diego, California

Job Summary

Management & Coordination

Delivery Management

12+ Years Day shift; escalation availability

Key Responsibilities

1. Service Delivery Ownership: Own delivery outcomes across assigned towers, Ensure services meet scope, SLA and quality expectations, Drive operational stability

2. Governance & Reporting: Lead service reviews, Prepare executive dashboards, Track risks, issues and actions, Maintain project budget trackers, Track planned vs actual spend, Prepare monthly financial reports

3. Resource Management: Plan staffing requirements, Monitor utilization and productivity, Coordinate ramp-up/ramp-down

4. Stakeholder Management: Manage Apple stakeholder relationships, Coordinate with HCL internal teams, Act as escalation owner for delivery issues

5. Continuous Improvement: Identify productivity opportunities, Sponsor automation and quality initiatives, Drive standardization across towers

6. Commercial & Compliance Oversight: Monitor delivery against contract, Coordinate financial and SLA commitments, Ensure compliance with security and process requirements

Skill Requirements

• Proven expertise in managed services delivery, governance, SLA management, operational excellence, stakeholder management, resource planning, and service reviews.
• Strong leadership capabilities with experience managing large teams, driving escalations, overseeing financial performance, and engaging executive stakeholders.
• Proficient in governance and executive reporting.
• Prior experience supporting large enterprise or high-tech clients is highly desirable.

Other Requirements

Bachelors degree; MBA/PMP preferred

Maximum Salary (US):

Minimum Salary (US):

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Compensation and Benefits

A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.