Senior Program Manager - Wellness Center

Role: Senior Program ManagerReports to: Program DirectorProgram: 1301 - DT WellnessDepartment: Mental HealthLocation: Wellness Center- 345 S. San Pedro Street, Los Angeles, CA 90013Setting: 100% onsiteSchedule: Monday- Friday, 8:00am- 4:30pmStatus: Full-time/Exempt/ManagementBenefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.Openings: 1

Summary:In collaboration with the Wellness Center Director and Program Manager, the Wellness Center Senior Program Manager will oversee the Wellness Center program for adults. The Senior Program Manager will monitor and ensure that the Wellness Center provides high-quality services that meet or exceed required contract, funder, and agency standards. The Senior Program Manager will also provide administrative supervision for direct practice case managers and interns. The Wellness Center Senior Program Manager will additionally function as an intake coordinator for community members seeking services.

Essential Duties and Responsibilities:

LPS Designated to participate in initiating 5150 involuntary psychiatric holds and takes the lead with crisis managementParticipates in the supervision of clinical student interns in collaboration with Director of Internship Training as an assigned Field InstructorIf two (2) years post-licensure, participates in the clinical supervision of Master's level staff that are BBS RegisteredIn collaboration with supervisor, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted OCS program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely mannerComplete required reporting to funders as outlined by contract requirementsEnsure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databasesProvide individual and team supervision, support, and performance evaluations for all assigned staffAssist in recruitment, selection, training, supervision, and evaluation of direct service staffCollaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contractsEnsure adherence to funding source contract and performance standardsMaintain a current, thorough knowledge of community resources and utilize these to provide services to clientsEffectively represent agency at funding partner or collaborative meetings

Qualifications:

Master's degree in Social Work, Psychology, or a related field of study from an accredited universityValid registration and licensure with the California Board of Behavioral Sciences.Must have at least 1000 clinical hours accrued towards licensureLPS Designated to participate in crisis management team to initiate 5150 involuntary psychiatric holds for FSP ClientsWillingness to supervise program student interns as a Field Instructor and/or provide individual or group supervision to Masters-Level StaffOutstanding clinical review skillsStrong training, project management, and team-building skillsAble to behave with sensitivity, tact, politeness and responsiveness with staff and clientsDetail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skillsKnowledge of trauma informed services, housing first and harm reduction methodologiesExperience providing administrative and clinical supervisionExperience working with people living with mental illness and/or substance abuseContract and quality assurance experienceProficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applicationsCurrent, valid California Driver's with an acceptable driving record and reliable vehicle

Work Environment:

Combination of field and office environmentRegularly required to sit, stand, bend and occasionally lift or carry up to 35 poundsOn occasion walk or drive to different local sitesWill necessitate working in busy and loud environmentsWill be exposed to elements like cold, heat, dust, noise and odorMay need to bend, stoop, twist, and sit throughout the day