Senior Program Manager, State Tax Integrations & Delivery

Senior Program Manager – State Tax Integrations & Delivery

Required Skills: Strong program and delivery management skills, with demonstrated experience personally driving multiple complex workstreams through to completion (5+ years). The successful candidate will be highly action-oriented, organized and persistent, with the ability to create momentum where dependencies sit outside their direct control. They should be comfortable working directly with external organizations, navigating ambiguous or differing requirements, managing competing timelines and escalating appropriately when progress stalls. Strong cross-functional communication and stakeholder management skills are essential, together with sufficient technical fluency to participate effectively in integration discussions and determine when Product or Engineering specialists are required.

Preferred Skills: Experience developing repeatable processes, improving delivery predictability and reducing execution cycle times is highly desirable (3-5+ years). Experience in tax, fintech, regulated industries, government integrations or similar environments is advantageous but not essential (3-5 years).

Duties: Own and drive the execution of Client's state-by-state sales tax filing expansion program, with responsibility for progressing approximately 25 remaining state integrations towards production launch by the end of July 2027. This is a hands-on delivery role rather than a PMO or governance position: the individual will personally move states through the launch lifecycle, initiate and manage operational conversations with state tax authorities, obtain required documentation and access, coordinate testing and certification, pursue outstanding actions, resolve blockers and escalate issues when necessary. Internally, they will work closely with Product, Engineering, Government Relations and other partners to ensure each state has a clear path to launch, while continuously improving the standardized processes, artefacts and operating cadence used across the program.