Senior Program Manager: Social Health Care Network

JOB SUMMARY

IPHI is seeking a proactive and systems-oriented Senior Program Manager – Social Health Care Network. The primary goal of the Social Health Care Network is to build the network of providers that will deliver health related social needs (HRSN) services under the Illinois Medicaid 1115 waiver, community health worker (CHW) services, and new maternal health services (e.g., doulas, lactation consultants) and provide training, technical assistance and capacity building funding.

This role will lead the coordination and dissemination of direct investments to CBOs to support workforce development, technology connections, and business operations that enable Medicaid engagement. The Senior Program Manager will manage the CBO funding application and recommendation process in partnership with the Social Health Care Network governing body and project director (IPHI’s Chief Program & Policy Officer). In addition, this role will support the project director with the day-to-day operations and management of the overall initiative.

The Senior Program Manager will apply strong project management and supervision skills to coordinate the work of multiple partners and program managers leading sector specific support and technical assistance. The Senior Program Manager will ensure budget oversight and grant compliance, and develop and submit funder reports.

The Senior Program Manager will also support implementation of IPHI’s broader portfolio of work related to integrating health-related social need services into the healthcare systems in collaboration with the Chief Program & Policy Officer, Center Directors, and a diverse group of state and community partners. This role contributes to advancing institutional policy and process improvements, collaborative systems design, workforce development and sustainability, and partner alignment across initiatives.

The Senior Program Manager will report to the Chief Program & Policy Officer. This position translates program goals into actionable plans, ensures high-quality execution of deliverables, and supports continuous improvement across initiatives.

To apply: Complete applications must include a resume, cover letter, writing sample that highlights the breadth of your writing - ideally one that showcases a storytelling or narrative voice and one that reflects a more academic or technical style, and completion of an online questionnaire. Only complete applications will be reviewed. The cover letter should compare your qualifications, experiences, and interests to the duties, responsibilities, and qualifications listed below for the position. Applications will be considered on a rolling basis until the position is filled. Click the apply button above.

DUTIES AND RESPONSIBILITIES

General

• Manage day-to-day implementation of the Illinois Social Health Care Network and other assigned projects, including community-based provider/healthcare integration coordination, internal project management and team coordination, partner engagement and alignment initiatives, developing and managing the SHCN grantmaking process, and grant and budget management and oversight.

• Lead design and implement project plans across multiple complex initiatives, including tracking priorities, timelines, milestones, and deliverables in alignment with grant requirements and program goals

• Collect, monitor, and analyze program data; support development of dissemination approaches in partnership with supervisor; and present findings to internal and external stakeholders

• Track invoices and partner/contract payments and ensure accuracy and on-time payments

Public Health Knowledge & Skill Application

• Support equitable and accessible sub-grantmaking processes that meet the needs of the intended funding audience.

• Support implementation of state-level strategies that advance access to health-related social needs and community-based providers, and workforce development and sustainability efforts such as Medicaid reimbursement initiatives

• Advance knowledge of Medicaid, healthcare, and payor strategies to advance access to community-based providers/services

• Maintain knowledge of the community-based provider (e.g. community health workers, community-based birth equity service providers, food and housing providers) and capacity building landscape in Illinois to support alignment across IPHI initiatives and external partnerships

• Execute project strategies by gathering data, tracking outcomes, and supporting documentation of program impact

• Collaborate with partners and communities to support implementation of policy and system-level improvements

Systems Change

• Support identification and engagement of key partners and stakeholders across systems

• Contribute insights and recommendations to program planning and priority setting within the Center

Meeting Planning & Facilitation

• Support convenings of healthcare providers, lactation support providers, home visiting organizations, doula organizations, medical respite programs, housing providers, food/nutrition providers, community health workers, managed care organizations, state agencies, and other partners to advance systems improvements and alignment

• Coordinate development of agendas and materials for meetings with partners including governing bodies, state agency partners, CBOs, and other partners

• Facilitate meetings and discussions that are inclusive, goal-oriented, and aligned with program objectives

• Ensure completion of meeting logistics, materials, and follow-up actions

Communication & Writing

• Collaborate with team members to ensure consistent messaging and alignment across all communication platforms

• Develop materials for presentations and public engagements, tailored to diverse audiences

• Draft program reports summarizing progress, challenges, and outcomes

Teamwork & Team Relationships

• Set direction and coordinate project assignments with team members and partners to support timely execution of deliverables

• Contribute to development of scopes of work with partners, consultants, and contractors and monitor progress against expectations

• Provide guidance and feedback to Program Associates and Managers to support program implementation

• Coordinate across Social Health Care Network program leads to ensure alignment

Grant, Resource, & Finance Development

• Manage grant reporting requirements, including collecting and synthesizing data, drafting reports, and supporting submission processes.

• Monitor program budgets and track expenditures in alignment with funding requirements

• Support grant compliance and documentation of program outcomes

Planning and Stewardship of Money

• Support budget planning for program activities in collaboration with leadership

• Coordinate with leadership on vendor engagement and procurement processes in accordance with organizational policies

• Manage Request for Application process with CBOs

Other duties as assigned.