Synthesize portfolio RAG status, highlights, cross-project trends, risks, decisions needed, and owner-validated benefits against baselines for senior management and C-level leaders; promptly escalate material exceptions. Manage intake requiring project owners and product/service managers to submit analysis of the problem, expected value, strategic fit, urgency, assumptions, and supporting evidence.
Numbers & Facts
Location
Lehi, UT
Description
Our client, a Financial company, is looking for a Senior Program Manager for their Lehi, UT/Jersey City, NJ/Hybrid location.
Responsibilities:
Build the Engineering Services (ES) program, combining portfolio oversight and hands-on project management.
Establish intake, prioritization, and reporting while running projects. Supporting project managers handle priority or complex initiatives; product/service managers retain smaller, less complex service projects.
Demand Intake and Value Review
Manage intake requiring project owners and product/service managers to submit analysis of the problem, expected value, strategic fit, urgency, assumptions, and supporting evidence.
Review owner-supplied assessments for completeness, evidence, and consistent use of agreed value criteria.
Seek clarification from owners; identify duplicate demand, reuse opportunities, and gaps requiring further analysis.
Prioritization and Capacity Planning
Compare ES demand using agreed value, risk, mandatory commitment, dependency, and capacity criteria.
Present prioritization recommendations and tradeoffs to senior management; record their decisions.
Consolidate planned, unplanned, and business-as-usual demand. Confirm estimates and availability with engineering leads; recommend project resourcing and sequencing for senior management approval.
Program Oversight and Project Management
Coordinate engineering, product/service teams, business units, and partners around milestones and dependencies.
Verify commitments, challenge dates, secure recovery plans, and escalate decisions with options.
Manage assigned projects from planning through transition, including schedules, risks, budgets, change control, and acceptance.
Retain day-to-day project management until agreed handoffs; coach supporting project managers. Agree workload priorities with leadership and escalate capacity conflicts.
Portfolio Reporting and Accountability
Recommend PM support based on priority, complexity, risk, and cross-business-unit dependencies. Request owners retain value assessments and outcomes; engineering leads retain technical decisions and quality. Senior management approves priorities, PM support, and resourcing.
Maintain lightweight, repeatable reporting from existing tools and owner-validated updates, with agreed red/amber/green (RAG) criteria, cadence, and data checks; deepen reporting as capacity permits.
Synthesize portfolio RAG status, highlights, cross-project trends, risks, decisions needed, and owner-validated benefits against baselines for senior management and C-level leaders; promptly escalate material exceptions.
Requirements:
Bachelor's degree in information technology, business, engineering, or a related discipline, or equivalent professional experience.
Experience building program processes while managing projects; assessing owner-prepared business cases; presenting portfolio and capacity recommendations; facilitating stakeholders; and coaching project managers.
Program and Portfolio Expertise
Value review
Consistent evaluation criteria, evidence assessment, and owner-led benefits reporting.
Portfolio reporting
Capacity analysis, data quality, status measures, and executive recommendations.
Program and project management
Dependencies, budgets, risks, change control, stakeholder alignment, and follow-through.
Working practices
Pragmatic Agile and Kanban, technical lifecycle awareness, and Jira or comparable tools.
Experience with shared technology services, cloud, identity, or integration portfolios; establishing practical intake and prioritization practices; relevant project management or Agile certification.