Senior Program Manager

Job Requirements

Hiring: Technical Program Manager - PGMP/PMP Certified

We are looking for an experienced Technical Program Manager to provide end-to-end technology oversight and delivery for large-scale Fraud technology programs and initiatives.

Location: Irving, TX or Tampa, FL

Experience: 8+ years of Project/Program Management experience

Certification: PGMP required

Key Requirements

• 8+ years of project/program management experience within an application support or technology environment
• Proven experience managing large-scale technology programs using Agile and Hybrid methodologies
• Strong hands-on experience with Jira, Confluence, MS Project, or similar tools
• Strong technical understanding of Microservices, APIs, REST/SOAP, On-Prem and Cloud environments
• Experience defining project scope, objectives, deliverables, timelines, budgets, and resource allocation
• Strong requirement gathering and delivery management experience across multiple large development initiatives
• Excellent stakeholder management, communication, leadership, negotiation, and problem-solving skills
• Ability to influence technical and business decisions while balancing stakeholder needs and program objectives
• Experience partnering with engineering, technology teams, service providers, and vendors
• Ability to leverage AI tools for day-to-day program management activities
• PMP, CSM, ACP certifications are a plus

Fraud Delivery Lead Responsibilities

• Provide end-to-end technology oversight and delivery for Fraud projects and initiatives
• Lead planning, execution, and successful delivery of the Fraud book of work
• Identify, assess, track, and mitigate program-level risks and issues
• Establish and monitor success metrics
• Partner with stakeholders and engineering teams to make informed business and technical trade-off decisions
• Coordinate across multiple technology teams to ensure seamless integration and delivery

Analyze existing system logic, identify gaps/issues, and drive appropriate technology enhancements and solutions

Work Experience

1530years